NewTrack breaks down data silos; improves client service

The digital transformation process undertaken by ISSofBC has resulted in a much-welcome solution to a problem hampering service delivery for many years.

With NewTrack, program staff now benefit from streamlined data flow across all programs within the organization and can view every client’s journey through every ISSofBC service they receive. And that’s just one among many advantages offered by NewTrack that will enhance client service profoundly.

With NewTrack, ISSofBC is among a growing number of non-profit organizations that are actively leveraging technology in support of their mission.

Read more about NewTrack in the Vancouver Sun and a Microsoft case study.

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