Learn what it’s like to be part of our team:

Listen to our staff as they explain what they most enjoy about their work and why they find it so rewarding.
As a values-driven organization all our work is inspired by

Our values

We work with purpose.

We are determined, intentional, and ambitious. We are committed to making a meaningful contribution so that everyone thrives.

  • We recognize we are all connected to an effort that’s greater than each of us.
  • We are thoughtful and deliberate with our choices.
  • We pursue change for the better.
  • We build enduring relationships and foster collaboration.

We aspire to improve.

We strive for continuous learning and mutual growth. We seek new ideas to create opportunities and prepare for challenges.  

  • We persevere, despite obstacles and hardship. 
  • Whatever we do, we do it with passion.  
  • We do our best, and “when we know better, we do better.”  
  • We test and implement innovative solutions. 

We cultivate belonging.

We meet everyone with empathy, acceptance, and respect. We work with others to build more welcoming and inclusive communities.  

  • We embrace diversity. Come as you are!
  • We work to break down the barriers that hold back equity, justice, and a sense of belonging.
  • We celebrate and enhance people’s unique strengths, supporting them to reach their full potential.
  • We respect the identities and traditions of diverse groups and cultures.

We are genuine.

We demonstrate humility and openness. We are empathetic and seek to inspire confidence and earn trust. We are ‘in it together.’  

  • We strive to ensure every interaction is a moment of authentic connection.  
  • We look for and celebrate the best in others.  
  • We ‘show up’ as our full selves.  
  • We accept that we don’t have all the answers. 

Open Positions

We are committed to the principles of equal employment opportunities and welcome all applications.

ADMINISTRATION
Director Career Services

Vancouver

The Opportunity

Reporting to the Chief Program Officer, Language & Career Services and working as a member of the Senior Management Group (a group that advises and works with the Executive Leadership Team), the Director Career Services is a key contributor to the strategic development of the Career Services portfolio and leads the operational management and delivery of programs and activities within the portfolio, ensuring defined program goals and objectives are met, and high-quality delivery of services to clients.

How to Apply

Please send your current resume and a well-crafted cover letter explaining why you are a great fit for this unique leadership opportunity to: opportunities@kmclaughlin.com

 

Board Directors (Volunteer Position)

Vancouver

The Opportunity:

Volunteer Board Directors fulfill a vital governance role at The Immigrant Services Society of BC (ISSofBC), a not-for-profit Society and registered charity.

The Board of Directors provides strategic leadership by setting direction, making policy and strategy decisions, overseeing and monitoring organizational performance, and ensuring overall accountability. This is an opportunity to uniquely contribute towards the successful integration of immigrants and temporary residents, and the sustainability of the diverse range of communities ISSofBC works with. Directors bring their diverse expertise, lived experience and community connections, playing a key role in our organization’s success. ISSofBC is a large social-impact organization, operating in complex environments and contexts; serving as a Board Director also provides an opportunity to engage with and contribute to a significant leadership process.

 

HOW TO APPLY:

Application steps are as follows:
1. Please contact us at boardofdirectors@issbc.org to register your interest and receive an information package (including full role description, bylaws and governance policies, and most-recent annual report). Further information is available through our staff Executive Coordinator (at the email above).

2. To apply, submit a resume and a cover letter explaining why you are a great fit for this unique opportunity to boardofdirectors@issbc.org by the closing date of May 12th, 2024.

We truly appreciate all applicants; however, we will be in contact with only those selected for an interview.

EMPLOYMENT PROGRAM
Employment Specialist

Vancouver

Job ID: 24012-WorkBC Location: Vancouver City Centre (VCC)
Job Type: Regular full-time position at 35 hours per week starting as soon as possible  Program: WorkBC Centre, VCC
   

Job Summary:

Reporting to the WorkBC Manager and Associate Program Director – WorkBC VCC, assists eligible job seekers who are employed or underemployed, to achieve labour market attachment by performing such activities as assessing employment readiness and eligibility, supporting client(s) to identify realistic employment options and develop realistic action plans, become job-ready, and successfully transition to sustainable employment.

The ISSofBC position will be working as part of a multi-agency team within the WorkBC VCC Catchment operated by Open Door Group to connect job seekers with progressive employment, training opportunities, and holistic supports.

*Please include the Job ID in the subject line when applying.

Employment Facilitator

Vancouver/Burnaby

Job ID: 24019-BC NPS/SAF HAVN Location: Vancouver/Burnaby
Job Type: Regular full-time position (hybrid) at 35 hours per week starting as soon as possible Program: BC NPC SAF HAVN Employment Program
   

Job Summary:

 

The Employment Facilitator will work within the BC NPS/SAF HAVN program to provide tailored support and resources to address the unique learning needs of each participant. Through a flexible and hybrid delivery system, as well as strategic partnerships, this position will work with the team to offer a holistic approach that encompasses skills training, personalized assistance, employment readiness, and valuable placement opportunities.

Reports to the Manager, BC NPS/SAF HAVN Employment Program

*Please include the Job ID in the subject line when applying.

Employment Facilitator

New Westminster/Maple Ridge

Job ID: 24020-BC NPS/SAF HAVN Location: New Westminster/Maple Ridge
Job Type: Regular full-time position (hybrid) at 35 hours per week starting as soon as possible Program: BC NPS/SAF HAVN Employment Program
   

Job Summary:

The Employment Facilitator will work within the BC NPS/SAF HAVN program to provide tailored support and resources to address the unique learning needs of each participant. Through a flexible and hybrid delivery system, as well as strategic partnerships, this position will work with the team to offer a holistic approach that encompasses skills training, personalized assistance, employment readiness, and valuable placement opportunities.

Reports to the Manager, BC NPS/SAF HAVN Employment Program

*Please include the Job ID in the subject line when applying.

Employer Relations Specialist

Vancouver/Burnaby

 

Job ID: 24022-BC NPS/SAF HAVN Location: Vancouver/Burnaby
Job Type: Regular full-time position (hybrid) at 35 hours per week starting May, 2024 Program: BC NPS/SAF HAVN
   

Job Summary:

Employer Relations Specialist (ERS) focuses on serving multi-barriered clients who require assistance in finding meaningful work. In addition to marketing job placement services to generate job leads and placements for unemployed clients that are consistent with ISSofBC policies and funder’s guidelines, the ERS also: develops and maintains a database network of resources and employers contacts to ensure availability of job leads for clients, provides job information and resources to clients, pre-screens clients and employers, conducts quality job matches and job referrals, provides placement-related coaching and support, and conducts follow-up activities with clients and employers. 

 

Although primarily based at one location, ERS staff will be required to travel to employer locations and work at various ISSofBC locations in Metro Vancouver.

Reports to the Manager, BC NPS/SAF HAVN Program. 

 

*Please include the Job ID in the subject line when applying.

Employer Relations Specialist

New Westminster/Maple Ridge

 

Job ID: 24023-BC NPS/SAF HAVN Location: New Westminster/Maple Ridge
Job Type: Regular full-time position (hybrid) at 35 hours per week starting May, 2024 Program: BC NPS/SAF HAVN
   

Job Summary:

Employer Relations Specialist (ERS) focuses on serving multi-barriered clients who require assistance in finding meaningful work. In addition to marketing job placement services to generate job leads and placements for unemployed clients that are consistent with ISSofBC policies and funder’s guidelines, the ERS also: develops and maintains a database network of resources and employers contacts to ensure availability of job leads for clients, provides job information and resources to clients, pre-screens clients and employers, conducts quality job matches and job referrals, provides placement-related coaching and support, and conducts follow-up activities with clients and employers. 

 

Although primarily based at one location, ERS staff will be required to travel to employer locations and work at various ISSofBC locations in Metro Vancouver.

Reports to the Manager, BC NPS/SAF HAVN Program. 

 

*Please include the Job ID in the subject line when applying.

Career Strategist

Prince George

 

Job ID: 24032- CP Location: Prince George
Job Type: Temporary part-time (hybrid) position at 17.5 hours per week starting as soon as possible until March 31, 2025. Program: Career Paths for Skilled Immigrants/Gateway to Tourism and Hospitality
   

Job Summary:

As a Career Strategist, you will report to the Assistant Manager – Client Services and you will provide individualized, online, and/or group employment and career counselling services. You will facilitate, with each client, the development of a realistic and tailored action plan to accomplish employment readiness and licensing, certification, and/or skills upgrading for job search success. You will monitor clients’ progress and provide coaching and support until the action plan is completed. You will prepare and maintain accurate, objective, and detailed case notes on each client. You will provide monitored case management to achieve program targets and client outcomes. You will assist in client recruitment, program marketing, and project evaluation activities.

*Please include the Job ID in the subject line when applying.

Employment Resources Facilitator

Squamish

 

Job ID: 24040-WorkBC Location: Squamish
Job Type: Regular full-time position at 37.5 hours per week starting as soon as possible. Program: WorkBC Squamish
   

Job Summary:

Reporting to the WorkBC Senior Manager and Program Manager – WorkBC Squamish, the Employment Resources Facilitator improves client employment readiness through referral and follow-up to community referral and through competency-based training. Employment Resources Facilitator support clients to obtain job placements by facilitating and supporting self-marketing job search activities.

*Please include the Job ID in the subject line when applying.

LANGUAGE/LINC SERVICES
Substitute Instructors

Multiple Locations

Job ID: LINC-SUB Location: Multiple locations
Job Type: Casual, on-call positions starting as soon as possible Program: LINC 

 

Job Summary:

Instructs level appropriate Literacy – CLB 8 English skills to adult immigrant and refugee newcomers while increasing their understanding of Canadian local, social, workplace, and cultural norms. For long-term placements of two weeks or more, connects immigrants to the community through field trips and guest speakers and, with IC support determines student progress through portfolio-based language assessment

*Please include the Job ID in the subject line when applying.

 

LINC Instructor CLB 3 Eve

Coquitlam

Job ID: 24007-LINC Location:  Coquitlam
Job Type: Regular part time position starting as soon as possible. Program: LINC Program

 

Job Summary:

Reporting to the LINC Manager, and under the direction of the Instructional Coordinator, instruct level-appropriate (CLB 3) skills-building English lessons to adult immigrant and refugee newcomers while increasing their understanding of Canadian local, social, workplace, and cultural norms. Connect immigrants to the community through field trips and guest speakers. Monitor student progress through the components of portfolio-based language assessments and provide feedback to students informally on an ongoing basis and formally through student progress reports and conferencing.

*Please include the Job ID in the subject line when applying.

Program Manager

Metro Vancouver

Job ID: 24024-BC SAF HAVN Location:  Metro Vancouver (various locations)
Job Type: Regular part-time position at 8 hours per week starting April, 2024. Program: BC SAF HAVN Language Program

 

Job Summary:

Reporting to the Associate Director of Language College, the Program Manager is responsible for the day-to-day operations of the BC SAF HAVN Language Program to ensure achievement of goals and objectives consistent with ISSofBC’s policies and the funder’s guidelines.  This position provides human resources, budgetary and administrative management for the program, supervising program recruitment and marketing initiatives, curriculum development/enhancement, training plan implementation, participant and project evaluations, and reporting/administrative functions.

*Please include the Job ID in the subject line when applying.

ESL Instructors

Metro Vancouver

Job ID: 24026-30 BC SAF HAVN Location:  Metro Vancouver (various locations)
Job Type: Regular part-time positions starting late-April 2024  Program: BC SAF HAVN Language Program

 

Job Summary:

Reporting to the Program Manager, and under the direction of the Instructional Coordinator, prepares and instructs level-appropriate basic to upper-beginner English skills lessons to adult ESL students, in person and online, while increasing the students’ knowledge and understanding of local social and cultural norms.  Monitors their students’ progress, provides feedback to students and submits reports in a timely and mutually acceptable manner. 

*Please include the Job ID in the subject line when applying.

LINC Instructor – CLB 3/4 Eve

Maple Ridge

Job ID: 24015-LINC Location:  Maple Ridge
Job Type: Regular part-time position Starting April 2, 2024 – Tuesday to Thursday CLB 3/4 + Prep, total 11.25 hrs/week  Program: LINC

 

Job Summary:

Reporting to the LINC Manager, and under the direction of the Instructional Coordinator, instruct level-appropriate (CLB 3 & 4) skills-building English lessons to adult immigrant and refugee newcomers while increasing their understanding of Canadian local, social, workplace, and cultural norms. Connect immigrants to the community through field trips and guest speakers. Monitor student progress through the components of portfolio-based language assessments and provide feedback to students informally on an ongoing basis and formally through student progress reports and conferencing.

*Please include the Job ID in the subject line when applying.

LCC PROGRAM
SETTLEMENT PROGRAM
Senior Manager

Metro Vancouver

Job ID: 24033-BCNSP and SAF HAVN Location:  Metro Vancouver (various locations)
Job Type:

Regular full-time position at 35 hours per week starting mid April, 2024

Program: BC NSP and SAF HAVN Settlement Program

Job Summary:

Reporting to the Associate Director, Refugee Programs, the Senior Manager (SM) – BC NSP and SAF-HAVN leads the tactical, operational activities within the BC NSP and SAF-HAVN portfolio. Working closely with direct and indirect reports, the SM is accountable for planning, prioritizing and/or directing the responsibilities of employees.

The SM will bring strong leadership, communication, change-management, and team-building skills to the role, helping to promote a culture of collaboration, inclusion, excellence, and continuous improvement within ISSofBC’s diverse culture, and will be a contributor to ensuring team members establish credible and trusted relationships both within and external to the organization.

*Please include the Job ID in the subject line when applying.

Case Manager

Burnaby and Vancouver

Job ID: 24034-BC SAF HAVN Location:  Burnaby and Vancouver
Job Type:

Regular full-time position at 28 hours per week starting April, 2024

Program: BC SAF HAVN MAP

Job Summary:

Reporting to the Manager, MAP the Case Manager – BC NSP/SAF-HAVN is responsible for facilitating service interventions in first language to support vulnerable refugee claimants in their pre-settlement process.


*Please include the Job ID in the subject line when applying.

Settlement Worker

Maple Ridge and Pitt Meadows

Job ID: 24035-BC NSP  Location:  Maple Ridge and Pitt Meadows
Job Type:

Regular full-time position at 35 hours per week starting April, 2024

Program: BC NSP Program

Job Summary:

Reporting to the BC NSP Manager – Settlement, assists newcomer immigrants and refugees in their adaptation to Canadian society by linking newcomers with communities, organizations, and agencies in the first language (second language considered an asset).

*Please include the Job ID in the subject line when applying.

Volunteer Coordinator

Burnaby and Vancouver

Job ID: 24036-BC SAF HAVN  Location:  Burnaby and Vancouver
Job Type:

Regular full-time position at 20 hours per week starting April, 2024

Program: BC SAF HAVN Settlement Program

Job Summary:

Facilitates and delivers Community Connection and Volunteer management activities to immigrant and refugee newcomers.

Reporting to the Manager – NSP/SAF-HAVN, facilitates and delivers Community Connection and Volunteer management activities to refugee claimants.

*Please include the Job ID in the subject line when applying.

Settlement Facilitator

Burnaby and Vancouver

Job ID: 24037-BC SAF HAVN  Location:  Burnaby and Vancouver
Job Type:

Regular full-time position at 26 hours per week starting April, 2024

Program: BC SAF HAVN Settlement Program

Job Summary:

Reporting to the Manager – SAF-HAVN promotes pre-settlement process through delivery of key workshops and Canadian life skills group sessions utilizing approved curriculum, either in-person or online. Provides support to clients in accessing digital group services.

*Please include the Job ID in the subject line when applying.

Settlement Facilitator

Metro Vancouver (various locations)

Job ID: 24038-BC NSP Location:  Metro Vancouver (various locations)
Job Type:

Regular full-time position at 17.5 hours per week starting April, 2024

Program: BC NSP Program

Job Summary:

Reporting to the Manager – BCNSP promotes pre-settlement process through delivery of key workshops and Canadian life skills group sessions utilizing approved curriculum, either in-person or online. Provides support to clients in accessing digital group services.

*Please include the Job ID in the subject line when applying.

Case Manager

Vancouver

Job ID: 24039-Settlement Location:  Vancouver
Job Type:

Temporary full-time position at 35 hours per week starting April, 2024

Program: Resettlement Assistance Program (RAP) Program

Job Summary:

Reporting to the Manager – RAP provides resettlement assistance services for eligible Government-Assisted Refugees (GAR) clients under the Resettlement Assistance Program as prescribed by Immigration, Refugee and Citizenship Canada (IRCC). Receives eligible GAR cases and delivers RAP orientations and other prescribed services-outcomes during the first six (6) weeks in Canada with subsequent case liaison with IRCC RAP unit for up to one year on administrative-related issues e.g., change of address, death, birth, etc. Facilitates the client’s transition from RAP to settlement services following established protocols and procedures.

*Please include the Job ID in the subject line when applying.

Awards

We are very proud and honoured to receive recognition for our work in helping immigrants and refugees build new lives in Canada over the past four decades.

2019

Outstanding Site Award

ISSofBC’s Advanced Literacy and Essential Skills (ALES) in the Workplace was honoured with the ALES Outstanding Site Award for creating opportunities for newcomers to fulfill their career goals while helping employers hire and retain highly skilled and motivated employees.

2018

Top Settlement Agency in Canada

ISSofBC has been named the Top Settlement Agency in Canada in 2018 by RBC (Royal Bank) and the Canadian Immigrant magazine. The Top Settlement Agency in Canada award celebrates the contributions, dedication and hard work of agencies in helping immigrants settle and succeed in Canada.

2017

2017 Premier’s Innovation and Excellence Award

ISSofBC was honoured to share the 2017 Premier’s Innovation and Excellence Award with the BC Ministry of Jobs, Trade and Technology for the role as an essential partner in the Refugee Readiness Fund Initiative.

2017

AMSSA Riasat Ali Khan Diversity Award

ISSofBC Welcome Centre was selected by AMSSA (Affiliation of Multicultural Societies and Service Agencies of BC) to receive the Riasat Ali Khan Diversity Award. The award recognizes an AMSSA member organization for innovative programming that supports diversity and promotes integration.

2017

Coquitlam Crunch Diversity Grant

The grant was awarded to ISSofBC for the support of diversity initiatives that promote inclusion in the Tri-cities area. Grant funds are raised by fitness enthusiasts participating in the workout trail of the Coquitlam Crunch.

2017

2017 YWCA Women of Distinction Award

Patricia Woroch, CEO of ISSofBC, received the 2017 YWCA Women of Distinction Award in the Non-Profit category for propelling change through her leadership, professionalism and vision within the non-profit sector and for making a significant and sustained difference in Metro Vancouver.

2017

City of Vancouver Mayor’s Achievement Award

ISSofBC received the Mayor’s Achievement Award for the remarkable dedication to improving the quality of life for the citizens of Vancouver.

2015

International Talent Acquisition Centre (In-TAC) Strategic Partner Award

ISSofBC was recognized for the successful partnership with In-TAC in making a positive contribution to the employment and integration of internationally educated professionals across Canada.

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