Learn what it’s like to be part of our team:

Listen to our staff as they explain what they most enjoy about their work and why they find it so rewarding.
As a values-driven organization all our work is inspired by

Our values

We work with purpose.

We are determined, intentional, and ambitious. We are committed to making a meaningful contribution so that everyone thrives.

  • We recognize we are all connected to an effort that’s greater than each of us.
  • We are thoughtful and deliberate with our choices.
  • We pursue change for the better.
  • We build enduring relationships and foster collaboration.

We aspire to improve.

We strive for continuous learning and mutual growth. We seek new ideas to create opportunities and prepare for challenges.  

  • We persevere, despite obstacles and hardship. 
  • Whatever we do, we do it with passion.  
  • We do our best, and “when we know better, we do better.”  
  • We test and implement innovative solutions. 

We cultivate belonging.

We meet everyone with empathy, acceptance, and respect. We work with others to build more welcoming and inclusive communities.  

  • We embrace diversity. Come as you are!
  • We work to break down the barriers that hold back equity, justice, and a sense of belonging.
  • We celebrate and enhance people’s unique strengths, supporting them to reach their full potential.
  • We respect the identities and traditions of diverse groups and cultures.

We are genuine.

We demonstrate humility and openness. We are empathetic and seek to inspire confidence and earn trust. We are ‘in it together.’  

  • We strive to ensure every interaction is a moment of authentic connection.  
  • We look for and celebrate the best in others.  
  • We ‘show up’ as our full selves.  
  • We accept that we don’t have all the answers. 

Open Positions

We are committed to the principles of equal employment opportunities and welcome all applications.

ADMINISTRATION
HR Business Partner

Vancouver Welcome Centre

Job ID: 2023-Admin-15 Location: Vancouver Welcome Center
Job Type:Regular full-time position at 35 hours per week starting January 2024 Program: Administration

Job Summary:

Reporting to the Manager, People, Culture & Inclusion, the HRBP delivers on HR strategies focused on talent management, organizational effectiveness, workforce planning and employee engagement. This position acts as a consultant with Program Managers and leaders to provide HR guidance and resolve complex employee relations issues, promote a positive work environment, analyze trends and metrics, and improve the overall employee experience.

*Please include the Job ID in the subject line when applying.

**All applicants are requested to submit a Cover Letter, outlining their interest in this role, and Resume as a single document in doc or pdf format.

Senior Manager, Quality Assurance

Vancouver Welcome Centre

This new position at ISSofBC will play a critical role in accelerating the development and implementation of quality improvement processes, knowledge, and activities within the organization’s broad service portfolio. Working with leadership at all levels, the Senior Manager role will be a pivotal and influential position with the mandate to help drive forward practices to improve client outcomes. This work is a key strategic priority for ISSofBC, and as such we are seeking an experienced quality professional who can help us deliver on these goals.

Summary:

The Senior Manager for Quality Assurance (QA) is responsible for supporting and overseeing key quality processes, systems, and initiatives within the organization to promote high standards of services and client well-being. Reporting to the organization’s two Program Directors and working with a range of executive and other organizational leaders, the Senior Manager for QA will help ensure compliance with external regulations and standards, as well as help identify internal opportunities for quality improvement and / or corrective actions.

*Please include the Job ID in the subject line when applying.

**All applicants are requested to submit a Cover Letter, outlining their interest in this role, and Resume as a single document in doc or pdf format.

EMPLOYMENT PROGRAM
Employer Relations Specialist

Maple Ridge & Langley

Job ID: 2023-JobQuest-13 Location: Maple Ridge & Langley
Job Type: Regular full-time position at 35 hours per week starting as soon as possible until March 31, 2024 Program: Job Quest Employment program

Job Summary:

Employer Relations Specialist (ERS) focuses on serving multi-barriered clients who require assistance in finding meaningful work. In addition to marketing job placement services to generate job leads and placements for unemployed clients that are consistent with ISSofBC policies and funder’s guidelines, the ERS also: develops and maintains a database network of resources and employers contacts to ensure availability of job leads for clients, provides job information and resources to clients, pre-screens clients and employers, conducts quality job matches and job referrals, provides placement-related coaching and support, and conducts follow-up activities with clients and employers. 

*Please include the Job ID in the subject line when applying.

Service Assistant

Surrey

Job ID: 2023-Ignite-08 Location: Surrey
Job Type: Temporary full-time position at 35 hours per week starting as soon as possible until March 31, 2024 Program: Ignite and Spark Employment program

Job Summary:

As a Service Assistant for IGNITE and SPARK, you will be the first point of contact for our clients, stakeholders, and partners. You will provide reception and administrative support functions for the program, including maintaining records and files and entering data into the program database. Provide word processing for the program including general correspondence. Assist in the areas of program marketing, mentor matching, client follow-up, database maintenance, record-keeping, and event/workshop preparation.

*Please include the Job ID in the subject line when applying.

Employment Specialist

Maple Ridge

Job ID: 2023-WorkBC-05 Location: Maple Ridge
Job Type: Regular full-time position at 37.5 hours per week starting as soon as possible  Program: WorkBC Maple Ridge

Job Summary:

Reporting to the WorkBC Manager and Associate Program Director – WorkBC Maple Ridge, assists eligible job seekers who are employed or underemployed, to achieve labour market attachment by performing such activities as assessing employment readiness and eligibility, supporting client(s) to identify realistic employment options and develop realistic action plans, become job-ready, and successfully transition to sustainable employment.

*Please include the Job ID in the subject line when applying.

LINC PROGRAM
Substitute Instructors

Multiple Locations

Job ID: 2022-LINC-19A Location: Multiple locations
Job Type: Casual, on-call positions starting as soon as possible Program: LINC 

 

Job Summary:

Instructs level appropriate Literacy – CLB 8 English skills to adult immigrant and refugee newcomers while increasing their understanding of Canadian local, social, workplace, and cultural norms. For long-term placements of two weeks or more, connects immigrants to the community through field trips and guest speakers and, with IC support determines student progress through portfolio-based language assessment

*Please include the Job ID in the subject line when applying.

 

Registrar

Squamish

Job ID: 2023-LINC-28 Location: Squamish
Job Type: Full-time regular at 25 hours per week starting as soon as possible  until May 2025

 

Program: LINC

Job Summary: 

Registers students into fee-for-service ESL and vocational training programs; performs admissions/intake assessments; counsels students on appropriate courses and classes; handles course transfers, refunds and student concerns/complaints; implements marketing/promotion plans aimed at attaining targeted participation; ensures that course enrolment targets are met; provides back-up to the Senior Manager in their absence; prepares accounting and statistics reports as needed.

 

*Please include the Job ID in the subject line when applying.

LINC Instructor CLB 1

Richmond

Job ID: 2023-LINC-31 Location: Richmond
Job Type: Part time position starting as soon as January 9, 2024 until March 31, 2025. Program: LINC 

 

Job Summary:

Reporting to the LINC Manager, and under the direction of the Instructional Coordinator, instructs level-appropriate Literacy– CLB 1 English skills to adult immigrant and refugee newcomers while increasing their understanding of Canadian local, social, workplace, and cultural norms. Connects immigrants to the community through field trips and guest speakers. Monitors student progress through the components of portfolio-based language assessments and provides feedback to students informally on an ongoing basis and formally through student progress reports and conferencing.

*Please include the Job ID in the subject line when applying.

LINC Instructor CLB 2/3

Richmond

Job ID: 2023-LINC-32 Location: Richmond
Job Type: Part time position starting as soon as January 9, 2024 until March 31, 2025. Program: LINC 

 

Job Summary:

Reporting to the LINC Manager, and under the direction of the Instructional Coordinator, instructs level-appropriate Literacy– CLB 2/3 English skills to adult immigrant and refugee newcomers while increasing their understanding of Canadian local, social, workplace, and cultural norms. Connects immigrants to the community through field trips and guest speakers. Monitors student progress through the components of portfolio-based language assessments and provides feedback to students informally on an ongoing basis and formally through student progress reports and conferencing.

*Please include the Job ID in the subject line when applying.

LINC Instructor CLB 5/6

Coquitlam

Job ID: 2023-LINC-33 Location: Coquitlam
Job Type: Temporary part time position starting as soon as soon as possible until March 31, 2024. Program: LINC 

 

Job Summary:

Reporting to the LINC Manager, and under the direction of the Instructional Coordinator, instructs level-appropriate Literacy– CLB 5/6 English skills to adult immigrant and refugee newcomers while increasing their understanding of Canadian local, social, workplace, and cultural norms. Connects immigrants to the community through field trips and guest speakers. Monitors student progress through the components of portfolio-based language assessments and provides feedback to students informally on an ongoing basis and formally through student progress reports and conferencing.

*Please include the Job ID in the subject line when applying.

LCC PROGRAM
SETTLEMENT PROGRAM
Case Manager, Swahili and/or Kinyarwanda, Housa, Somali

Surrey/Vancouver

Job ID: 2023-Settlement-39 Location: Surrey and Vancouver
Job Type: Regular full-time position at 35 hours per week starting November. Program: Resettlement Assistance Program

Job Summary:

Reporting to the Manager – RAP provides resettlement assistance services for eligible Government-Assisted Refugees (GAR) clients under the Resettlement Assistance Program as prescribed by Immigration, Refugee and Citizenship Canada (IRCC). Receives eligible GAR cases and delivers RAP orientations and other prescribed services-outcomes during the first six (6) weeks in Canada with subsequent case liaison with IRCC RAP unit for up to one year on administrative-related issues e.g., change of address, death, birth, etc. Facilitates the client’s transition from RAP to settlement services following established protocols and procedures.

*Please include the Job ID in the subject line when applying.

Awards

We are very proud and honoured to receive recognition for our work in helping immigrants and refugees build new lives in Canada over the past four decades.

2019

Outstanding Site Award

ISSofBC’s Advanced Literacy and Essential Skills (ALES) in the Workplace was honoured with the ALES Outstanding Site Award for creating opportunities for newcomers to fulfill their career goals while helping employers hire and retain highly skilled and motivated employees.

2018

Top Settlement Agency in Canada

ISSofBC has been named the Top Settlement Agency in Canada in 2018 by RBC (Royal Bank) and the Canadian Immigrant magazine. The Top Settlement Agency in Canada award celebrates the contributions, dedication and hard work of agencies in helping immigrants settle and succeed in Canada.

2017

2017 Premier’s Innovation and Excellence Award

ISSofBC was honoured to share the 2017 Premier’s Innovation and Excellence Award with the BC Ministry of Jobs, Trade and Technology for the role as an essential partner in the Refugee Readiness Fund Initiative.

2017

AMSSA Riasat Ali Khan Diversity Award

ISSofBC Welcome Centre was selected by AMSSA (Affiliation of Multicultural Societies and Service Agencies of BC) to receive the Riasat Ali Khan Diversity Award. The award recognizes an AMSSA member organization for innovative programming that supports diversity and promotes integration.

2017

Coquitlam Crunch Diversity Grant

The grant was awarded to ISSofBC for the support of diversity initiatives that promote inclusion in the Tri-cities area. Grant funds are raised by fitness enthusiasts participating in the workout trail of the Coquitlam Crunch.

2017

2017 YWCA Women of Distinction Award

Patricia Woroch, CEO of ISSofBC, received the 2017 YWCA Women of Distinction Award in the Non-Profit category for propelling change through her leadership, professionalism and vision within the non-profit sector and for making a significant and sustained difference in Metro Vancouver.

2017

City of Vancouver Mayor’s Achievement Award

ISSofBC received the Mayor’s Achievement Award for the remarkable dedication to improving the quality of life for the citizens of Vancouver.

2015

International Talent Acquisition Centre (In-TAC) Strategic Partner Award

ISSofBC was recognized for the successful partnership with In-TAC in making a positive contribution to the employment and integration of internationally educated professionals across Canada.

Skip to content