Learn what it’s like to be part of our team:

Listen to our staff as they explain what they most enjoy about their work and why they find it so rewarding.
As a values-driven organization all our work is inspired by

Our values

We work with purpose.

We are determined, intentional, and ambitious. We are committed to making a meaningful contribution so that everyone thrives.

  • We recognize we are all connected to an effort that’s greater than each of us.
  • We are thoughtful and deliberate with our choices.
  • We pursue change for the better.
  • We build enduring relationships and foster collaboration.

We aspire to improve.

We strive for continuous learning and mutual growth. We seek new ideas to create opportunities and prepare for challenges.  

  • We persevere, despite obstacles and hardship. 
  • Whatever we do, we do it with passion.  
  • We do our best, and “when we know better, we do better.”  
  • We test and implement innovative solutions. 

We cultivate belonging.

We meet everyone with empathy, acceptance, and respect. We work with others to build more welcoming and inclusive communities.  

  • We embrace diversity. Come as you are!
  • We work to break down the barriers that hold back equity, justice, and a sense of belonging.
  • We celebrate and enhance people’s unique strengths, supporting them to reach their full potential.
  • We respect the identities and traditions of diverse groups and cultures.

We are genuine.

We demonstrate humility and openness. We are empathetic and seek to inspire confidence and earn trust. We are ‘in it together.’  

  • We strive to ensure every interaction is a moment of authentic connection.  
  • We look for and celebrate the best in others.  
  • We ‘show up’ as our full selves.  
  • We accept that we don’t have all the answers. 

Open Positions

We are committed to the principles of equal employment opportunities and welcome all applications.

ADMINISTRATION
Senior Manager, Quality Assurance

Vancouver Welcome Center

Job ID: 24059-Admin Location: Vancouver Welcome Centre
Job Type:Temporary full-time position at 35 hours per week Monday to Friday or Tuesday to Saturday, starting August 19th or September 3, 2024, until January 12, 2026 (maternity leave coverage) Program: Administration
   

Job Summary:

This position at ISSofBC will play a critical role in accelerating the development and implementation of quality improvement processes, knowledge, and activities within the organization’s broad service portfolio. Working with leadership at all levels, the Senior Manager role will be a pivotal and influential position with the mandate to help drive forward practices to improve client outcomes. This work is a key strategic priority for ISSofBC, and as such we are seeking an experienced quality professional who can help us deliver on these goals.

 

The Senior Manager for Quality Assurance (QA) is responsible for supporting and overseeing key quality processes, systems, and initiatives within the organization to promote high standards of services and client well-being. Reporting to the organization’s two Program Directors and working with a range of executive and other organizational leaders, the Senior Manager for QA will help ensure compliance with external regulations and standards, as well as help identify internal opportunities for quality improvement and / or corrective actions.

 

Supervisory Responsibilities: Responsible for supervising the Services Analyst role.

 

*Please include the Job ID in the subject line when applying.

Payroll and Benefits Administrator

Vancouver

Job ID: 24063-Admin Location: Vancouver Welcome Centre
Job Type:Regular full-time position at 35 hours per week starting as soon as possible.

 

Program: Administration
   

Job Summary:

Reporting to the Controller, is responsible for ensuring the administration and processing of the organization’s payroll in the Payworks system, employee benefits function and for providing support to other finance and accounting functions as required.

 

Reporting To:  Controller

 

EMPLOYMENT PROGRAM
Employment Specialist

Vancouver

Job ID: 24012-WorkBC Location: Vancouver City Centre (VCC)
Job Type: Regular full-time position at 35 hours per week starting as soon as possible  Program: WorkBC Centre, VCC
   

Job Summary:

Reporting to the WorkBC Manager and Associate Program Director – WorkBC VCC, assists eligible job seekers who are employed or underemployed, to achieve labour market attachment by performing such activities as assessing employment readiness and eligibility, supporting client(s) to identify realistic employment options and develop realistic action plans, become job-ready, and successfully transition to sustainable employment.

The ISSofBC position will be working as part of a multi-agency team within the WorkBC VCC Catchment operated by Open Door Group to connect job seekers with progressive employment, training opportunities, and holistic supports.

*Please include the Job ID in the subject line when applying.

Employment Resources Facilitator

Squamish

Job ID: 24041-WorkBC Location: WorkBC Squamish
Job Type:Regular full-time position at 37.5 hours per week starting as soon as possible. Program: WorkBC
   

Job Summary:

Reporting to the WorkBC Senior Manager and Program Manager – WorkBC Squamish, the Employment Resources Facilitator improves client employment readiness through referral and follow-up to community referral and through competency-based training. Employment Resources Facilitator support clients to obtain job placements by facilitating and supporting self-marketing job search activities, as well as facilitating employment-related workshops.

 

*Please include the Job ID in the subject line when applying.

Employer Relations Specialist

Vancouver and Burnaby

Job ID: 24045-Job Quest Location: Vancouver and Burnaby
Job Type:Temporary full-time (hybrid) position 35 hours per week starting as soon as possible until March 31, 2025. Program: Job Quest
   

Job Summary:

Employer Relations Specialist (ERS) focuses on serving multi-barriered clients who require assistance in finding meaningful work. In addition to marketing job placement services to generate job leads and placements for unemployed clients that are consistent with ISSofBC policies and funder’s guidelines, the ERS also: develops and maintains a database network of resources and employers contacts to ensure availability of job leads for clients, provides job information and resources to clients, pre-screens clients and employers, conducts quality job matches and job referrals, provides placement-related coaching and support, and conducts follow-up activities with clients and employers. 

 

Although primarily based at one location, ERS staff will be required to travel to employer locations and work at various ISSofBC locations in Metro Vancouver.

Reports to the Manager, Job Quest Program. 

 

 

*Please include the Job ID in the subject line when applying.

LANGUAGE/LINC SERVICES
Substitute Instructors

Multiple Locations

Job ID: LINC-SUB Location: Multiple locations
Job Type: Casual, on-call positions starting as soon as possible Program: LINC 

 

Job Summary:

Instructs level appropriate Literacy – CLB 8 English skills to adult immigrant and refugee newcomers while increasing their understanding of Canadian local, social, workplace, and cultural norms. For long-term placements of two weeks or more, connects immigrants to the community through field trips and guest speakers and, with IC support determines student progress through portfolio-based language assessment

*Please include the Job ID in the subject line when applying.

 

On Call Early Childhood Education (ECE) Teacher

Vancouver and Richmond

Job ID: 24049-LINC Location:  Vancouver and Richmond
Job Type:On-call position, starting as soon as possible. Program: LINC Preschool

 

Job Summary:

Reporting to the Manager – LINC Preschool, plans, prepares, and implements daily learning activities for children, (between 30 months and up to 5 years) who have English as a second language, by introducing curriculum and concepts that targets different areas of child development and focuses on age-appropriate readiness for kindergarten.  Provides open-ended explorations of materials, books, science experiments and other activities consistent with approved curriculum, which promote critical thinking, questioning and development of all cognitive areas. Assists in maintaining records of children’s progress, routines, and interests, and keep parents regularly informed about their child’s development. Observes signs of emotional or developmental problems in children and inform Manager and when appropriate to the parents. Ensures a safe environment is maintained at all times.

*Please include the Job ID in the subject line when applying.

ESL Instructors

Vancouver and Burnaby

Job ID: 24062-BC SAF HAVN Language Program Location:  Vancouver and Burnaby
Job Type: Online plus in person (Vancouver/Burnaby) position, starting July. 22nd, 2024. Program: BC SAF HAVN Language Program

 

Job Summary:

Reporting to the Program Manager, and under the direction of the Instructional Coordinator, prepares and instructs level-appropriate basic to upper-beginner English skills lessons to adult ESL students, in person and online, while increasing the students’ knowledge and understanding of local social and cultural norms.  Monitors their students’ progress, provides feedback to students and submits reports in a timely and mutually acceptable manner. 

*Please include the Job ID in the subject line when applying.

LCC PROGRAM
SETTLEMENT PROGRAM
Case Manager – Arabic and Somali

Vancouver Welcome Centre

Job ID: 24055-Settlement  Location:  Vancouver Welcome Centre
Job Type:

Regular full-time position at 35 hours per week starting on June 2024

 

 

Program: Resettlement Assistance Program (RAP) 

 

Job Summary:

Reporting to the Manager – RAP provides resettlement assistance services for eligible Government-Assisted Refugees (GAR) clients under the Resettlement Assistance Program as prescribed by Immigration, Refugee and Citizenship Canada (IRCC). Receives eligible GAR cases and delivers RAP orientations and other prescribed services-outcomes during the first six (6) weeks in Canada with subsequent case liaison with IRCC RAP unit for up to one year on administrative-related issues e.g., change of address, death, birth, etc. Facilitates the client’s transition from RAP to settlement services following established protocols and procedures.

Reporting To:  Manager, Resettlement Assistance Program

 

*Please include the Job ID in the subject line when applying.

Settlement Worker

Langley

Job ID: 24060-Settlement  Location:  Langley
Job Type:

Temporary full-time position at 35 hours per week starting as soon as possible until from March 31, 2025

 

 

 

Program: Settlement

 

Job Summary:

Reporting to the Manager – Settlement, assists newcomer immigrants and refugees in their adaptation to Canadian society by linking newcomers with communities, organizations, and agencies in the first language of the target culture.

 

*Please include the Job ID in the subject line when

 applying.

MAP Case Manager

Metro Vancouver

Job ID: 24064-MAP  Location:  Metro Vancouver
Job Type: Regular full-time position at 35 hours per week starting as soon as possible 

 

 

 

Program: Settlement

 

Job Summary:

Reporting to the Manager – MAP, will be responsible for facilitating service interventions in first language to support the transition of vulnerable immigrant and refugee populations in their adaptation to Canadian society.

 

*Please include the Job ID in the subject line when

 applying.

Awards

We are very proud and honoured to receive recognition for our work in helping immigrants and refugees build new lives in Canada over the past four decades.

2019

Outstanding Site Award

ISSofBC’s Advanced Literacy and Essential Skills (ALES) in the Workplace was honoured with the ALES Outstanding Site Award for creating opportunities for newcomers to fulfill their career goals while helping employers hire and retain highly skilled and motivated employees.

2018

Top Settlement Agency in Canada

ISSofBC has been named the Top Settlement Agency in Canada in 2018 by RBC (Royal Bank) and the Canadian Immigrant magazine. The Top Settlement Agency in Canada award celebrates the contributions, dedication and hard work of agencies in helping immigrants settle and succeed in Canada.

2017

2017 Premier’s Innovation and Excellence Award

ISSofBC was honoured to share the 2017 Premier’s Innovation and Excellence Award with the BC Ministry of Jobs, Trade and Technology for the role as an essential partner in the Refugee Readiness Fund Initiative.

2017

AMSSA Riasat Ali Khan Diversity Award

ISSofBC Welcome Centre was selected by AMSSA (Affiliation of Multicultural Societies and Service Agencies of BC) to receive the Riasat Ali Khan Diversity Award. The award recognizes an AMSSA member organization for innovative programming that supports diversity and promotes integration.

2017

Coquitlam Crunch Diversity Grant

The grant was awarded to ISSofBC for the support of diversity initiatives that promote inclusion in the Tri-cities area. Grant funds are raised by fitness enthusiasts participating in the workout trail of the Coquitlam Crunch.

2017

2017 YWCA Women of Distinction Award

Patricia Woroch, CEO of ISSofBC, received the 2017 YWCA Women of Distinction Award in the Non-Profit category for propelling change through her leadership, professionalism and vision within the non-profit sector and for making a significant and sustained difference in Metro Vancouver.

2017

City of Vancouver Mayor’s Achievement Award

ISSofBC received the Mayor’s Achievement Award for the remarkable dedication to improving the quality of life for the citizens of Vancouver.

2015

International Talent Acquisition Centre (In-TAC) Strategic Partner Award

ISSofBC was recognized for the successful partnership with In-TAC in making a positive contribution to the employment and integration of internationally educated professionals across Canada.

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