Jobs at ISSofBC

Deliver resettlement assistance services for eligible Government-Assisted Refugees (GAR) clients under the Resettlement Assistance Program as prescribed by Immigration, Refugee and Citizenship Canada (IRCC). 

Help refugee and immigrant individuals facing various challenges in Canada. The Case Manager will provide support, organize workshops, link clients with external agency staff, and work to empower vulnerable refugee clients to become more independent and self-sufficient. 

Prepares level appropriate skill-building Literacy – CLB 6 English lessons to adult immigrant and refugee newcomers, in person and online, while increasing their understanding of Canadian local, social, workplace and cultural norms. Connects immigrants to the community through field trips and guest speakers. Determines student progress through portfolio-based language assessment (PBLA) and provides feedback to students informally on an ongoing basis and formally through student progress reports and conferencing. 

Prepares level appropriate skill-building Literacy – CLB 6 English lessons to adult immigrant and refugee newcomers, in person and online, while increasing their understanding of Canadian local, social, workplace and cultural norms. Connects immigrants to the community through referrals and guest speakers. Supports student progress portfolio-based language assessment (PBLA) best practices and provides feedback to students informally on an ongoing basis and formally through student progress reports and conferencing. 

Reporting to the WorkBC Senior Manager and Service Delivery Manager – WorkBC City Centre, the Employment Resources Centre Advisor is the primary point of contact for customers visiting and contacting Open Door Group centers. This role focuses on delivering an exceptional customer experience to a diverse clientele by providing a warm welcome, effectively navigating clients to appropriate services, responding to inquiries, supporting service applications, and orienting clients to the center’s resources.

The Employment Resources Centre Advisor also plays a critical role in supporting the center’s operations by performing administrative tasks such as data entry, maintaining resource centre information, scheduling appointments, answering, and directing incoming calls. This role may also provide support by covering the duties of the Administrative Assistant if operationally required.

Supporting both front desk operations and facilities management at the Surrey Welcome Centre, this role includes administrative duties, facilities coordination, front-line reception, and liaison support between vendors, tenants, municipal agencies, and internal departments.