Truth & Reconciliation Strategy

Our commitment to Truth and Reconciliation

Understanding, recognizing and appreciating the realities of Truth and Reconciliation (T&R) in Canada is an important responsibility for all Canadians, new and old. 

On June 21, 2024, we are delighted to launch our first Truth and Reconciliation Strategy, developed in collaboration with Indigenous advisors. The Strategy aims for the first time in the Settlement Sector, to make concrete, actionable and accountable steps towards integrating T&R into every level of ISSofBC activities and services. 

Programs & Services

If you’re a newcomer to Canada, we can support you with free services including settlement support, career and employment programs, English classes, and refugee services.

Learn about your rights and responsibilities as a client of ISSofBC.

If you have any compliments or concerns about our services, please contact

Visiting our offices

Please phone us to make an appointment before coming into our offices. We have offices across Metro Vancouver, so find the details of your nearest location here.

We try to serve all clients in a timely manner but please note that ISSofBC is not a government organization and we only provide services to newcomers living in British Columbia.

If you are outside of Canada, please contact IRCC (formerly CIC).

Our Funders

For over 50 years we have worked with Immigration, Refugees and Citizenship Canada (IRCC) and the Government of British Columbia to provide a range of key services for immigrants and refugees who arrive and live in British Columbia.

We thank the IRCC and the Government of BC for their support and funding.


Find the most up-to-date information and learning tools including settlement services, learning English, careers and employment, and refugee support.

Career Development

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Newcomer Support

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Refugee Claims Process

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Refugee resources

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Tools to learn English

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Truth and Reconciliation

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LCC - Tech and Resources


See what we’re up to at ISSofBC!

Courses and Workshops

Courses and Workshops Catalogue

Hire a Newcomer

Hiring immigrants not only helps them build careers in Canada, but also offers new opportunities for you to grow your business. We can help you tap into a hidden talent pool, reap the benefits of a diverse workforce, and customize training for your employees to improve your business.

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Get Involved

Here are a few ways you can contribute to our mission.

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