What we do

  • provide services in your local community
  • provide information on government systems (eg health, education), rights and responsibilities in Canada, and community connections
  • confidential support to help you and your family adjust to living in Canada
  • connect you to services and supports in your community
  • develop a settlement plan to meet your short and long-term settlement needs
  • help you gain confidence to navigate Canadian society

At ISSofBC we speak your language. We provide one-on-one and group support in over 40 languages and dialects from around the world.

You can join if you are:
  • Permanent resident
  • Protected Person as defined in S. 95 of IRPA
  • Individuals who have been selected to become permanent residents, and who have been informed, by a letter from IRCC
  • Live-in Caregiver or Temporary Foreign Worker
  • Provincial nominees who are still awaiting a letter of approval for permanent residency from IRCC
  • Naturalized Canadian citizen
  • Priority given to newcomers who have been in Canada five (5) years or less.
Locations Available

Services Include

  • Meeting with a Settlement Worker
  • Group Workshops
  • Connections to other programs and services
  • Services in English or your first language
  • Supports to help you access services (eg childminding, transportation)

Success Story

People working together made the difference

Hassan Edlbi arrived in Canada from Syria in February 2017. Without family and friends and with limited English, he felt alone and isolated in his new environs. When he connected with ISSofBC’s settlement services, little did he know that in less than a year, he would feel completely different.

Read More

Give us a call

Vancouver: 604-684-2561
Burnaby: 604-395-8000
Coquitlam (Cottonwood): 778-383-1438
Coquitlam (Lincoln): 778-284-7026
Langley: 604-510-5136
Maple Ridge: 778-372-6567
New Westminster: 604-522-5902
Richmond: 604-233-7077
or email: settlement@issbc.org