Our Settlement Orientation Services (SOS) offers step-by-step guidance during your refugee claimant application process. This includes assisting with finding the correct documents to submitting your work permit application online.

The video series below offers extra details to our SOS services and is available in English, Arabic, Farsi and Spanish.

Permanent Residency Application Part 1 –  Finding the Documents


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Arabic – عربي

Farsi – فارسى

Spanish – Español


Permanent Residency Application Part 2 – Generic Schedule A Form


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Arabic – عربي

Farsi – فارسى

Spanish – Español


Permanent Residency Application Part 3 – Schedule 14 Additional Family Information Form


View in other languages

Arabic – عربي

Farsi – فارسى

Spanish – Español


Permanent Residency Application Part 4  – Submitting Application Package


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Arabic – عربي

Farsi – فارسى

Spanish – Español


What Travel Documents do you need?


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Arabic – عربي


Farsi – فارسى

Spanish – Español


Health Insurance in Canada


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Arabic – عربي


Farsi – فارسى

Spanish – Español


Finding and Filling Your Work Permit Application Online


View in other languages

Arabic – عربي

Farsi – فارسى

Spanish – Español


Submitting Your Work Permit Application Form Online


View in other languages

Arabic – عربي

Farsi – فارسى

Spanish – Español




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