What we do
- support refugee claimants in navigating Canada’s refugee determination process
- provide first language pre-settlement and housing services for refugee claimants in BC
- support refugees, refugee claimants and recent immigrants living with HIV
Drop-in as well as appointment-based services available in Spanish, Farsi, Dari, Arabic, Swahili, French and English.
Eligibility
- Refugee claimants needing assistance with the claim process or with settlement issues
- You must have at least one original identity document (I.D.) from your country of origin. Examples: passport or travel document, birth certificate, marriage certificate, school records, national I.D. cards, voter registration card.
Locations Available
Services Include
Settlement Services include:
- orientation and guidance through the refugee claim process
- help with filling out government forms
- support in accessing health care and legal aid
- cultural orientation and adjustment counselling
- orientation to Metro Vancouver rental market
- connections with local community services and resources
Housing Services include:
- information on the Metro Vancouver rental market
- support finding transitional housing or emergency shelter
Heath supports for refugees and newcomers living with HIV include:
- case management
- creation of wellness plan and information on healthy living