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Welcome to our new site! We hope you enjoy all the new features, but if you want to send any feedback or fixes, please send them to communications@issbc.org

Privacy Policy

This privacy policy discloses the privacy practices for Immigrant Services Society of British Columbia. This privacy policy applies solely to information collected by this website. It will notify you of the following:

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  • The choices available to you regarding the use of your data.
  • The security procedures are in place to protect against the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via cookie consent, email, form input, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to explain why you contacted us. We will not share your information with any third party outside of our organization other than as necessary to fulfill your request.

Unless you ask us not to, we may contact you via email to tell you about new services or locations or changes to this privacy policy.

Information Collection for Analytics and Advertising

Our website uses cookies, web beacons, and other similar technologies for measurement services such as Google Analytics. It may now or in the future use such technologies for better advertisement targeting and marketing purposes. ​​

We use cookies to analyze user activity to improve the website. Such analysis can give us insights into improving the site’s functionality and user experience. We also use cookies to gather user information, such as browser type, server, language preference, and country setting, to store user preferences on our sites and make your user experience more consistent and convenient. 

Opting Out of Tracking

Your browser may allow you to block cookies, such as third-party cookies. Some browsers also give you the ability to review and manage cookies individually. We encourage you to review your browser’s settings and documentation for additional information on any controls your browser may offer and how they work. Please note, if you delete any cookie used on our site from your device or browser but do not set your browser or device to block third-party cookies, we may install the same cookie during a later visit. 

Your Access to and Control Over Information 

You may opt out of future contact from us at any time by contacting us at the email address or phone number given on our website.

Security 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected online and offline.

Wherever we collect sensitive information (such as credit card data), it is encrypted and securely transmitted to us. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers where we store personally identifiable information are kept securely.

Updates

Our Privacy Policy may change occasionally; all updates will be posted on this page. If you feel we are not abiding by this privacy policy, please contact our Privacy Officer.