Questions:

  1. I need information on how to learn English in Canada.

Our Language Instruction for Newcomers to Canada (LINC) course offers free English lessons to adult newcomers. Canadian Citizens are not eligible in the Lower Mainland. Please visit our how to register page for more details.

  1. I need help getting a job.

We provide employment programs and services suited to individual needs at no cost to you throughout Metro Vancouver. Contact an ISSofBC location near you for more information or visit our career services webpages for a list of current programs.

  1. Do you have English classes for citizens or international students/visitors?

ISS Language and Career College of BC (LCC) offers a variety of English upgrading and exam preparation classes on a fee-paying basis. Visit LCC’s website to explore the available courses. For inquiries, call 604-684-2325 or email: info@lcc.issbc.org

  1. I’m on EI/Income Assistance and I need skills training. Where do I go? 

Visit the nearest WorkBC Employment Services Centre for assistance.

  1. I’m a new immigrant. I have family problems. Who can help me?

Contact one of our Settlement Counsellor by calling us at 604-684-2561. They can refer you to community resources for help.

  1. I need to meet new people to learn about Canadian lifestyle.

ISSofBC’s Settlement Mentors Program can match you with a volunteer friend who can help you learn about Canadian culture and lifestyle. Visit our Community Connections program for more details.

  1. I would like to get Canadian work experience.

Volunteering is a great way to gain local work experience. ISSofBC’s Volunteer Program can help you explore volunteer opportunities within ISSofBC. Email volunteer@issbc.org for more information.

  1. Do you have accommodation available?

Call 604-684-2561 to inquire about accommodation in the ISSofBC Welcome Centre. You can also get information about how to find permanent accommodations by contacting Settlement Services at the numbers listed on the ISSofBC contact webpage.

  1. How can I become a Canadian citizen?

Check Immigration, Refugees and Citizenship Canada (IRCC) website or phone IRCC centre 1-888-242-2100 for applications. If you need help in your language, contact our Settlement Services at the numbers listed on the ISSofBC contact webpage.

  1. How do I sponsor my family?

Check Immigration, Refugees and Citizenship Canada (IRCC) website or phone IRCC centre 1-888-242-2100 for applications. If you need help in your language, contact our Settlement Services at the numbers listed on the ISSofBC contact webpage.

  1. I want to apply for a passport or other travel document.

Call the Passport Canada office at 1-800-567-6868 or download the forms here. If you need help in your language, contact our Settlement Services at the numbers listed on the ISSofBC contact webpage.

  1. How do I obtain a work permit/study permit?

Check Immigration, Refugees and Citizenship Canada (IRCC) website or phone IRCC centre 1-888-242-2100 for more information. If you need help in your language, contact our Settlement Services at the numbers listed on the ISSofBC contact webpage.

  1. I want to improve my resume and find a job. Where can I go?

ISSofBC has a number of career services programs throughout Metro Vancouver. Please contact an ISSofBC location near you to help you find the most appropriate program.

  1. I want to register my children into school.

Contact the school board office in the area where you live or visit this site to find a school near you. If you need help in your language, contact our Settlement Services.



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