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Job Summary:

The Senior Manager for Quality Assurance (QA) is responsible for supporting and overseeing key quality processes, systems, and initiatives within the organization to promote high standards of services and client well-being. Reporting to the organization’s two Program Directors and working with a range of executive and other organizational leaders, the Senior Manager for QA will help ensure compliance with external regulations and standards, as well as help identify internal opportunities for quality improvement and / or corrective actions.

Reports to Program Director 

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Job Summary:

This position will have the responsibility of developing process and procedural documents in collaboration with programs across the organization which analyze business processes, service delivery, and systems/training development. You will be a critical role in ensuring clarity, consistency and compliance. The position requires attention to detail, strong communication written and oral communication skills and an understanding of the programs, processes, accreditation and funder requirements. This position will require collaboration across the various programs with different levels of management.

Reports to

Chief Program Officer, Language and Career Services and Chief Program Officer, Settlement and Refugee Services

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Job Summary:

The IGNITE program supports immigrants and refugees to navigate local entrepreneurship and design, develop and launch their own business start-up.

In IGNITE we believe that our clients deserve a proactive partner who helps them succeed. We bring empathy, are forward-thinking, and we’re constantly iterating our tools and processes to deliver a proactive client experience in a fast-changing environment.

As a Business Advisor you will be providing individualized, on-line, or group business start-up and or development counselling services. Facilitate the development of a realistic action plan (Emerging Strategy) for the further training of the client.  Monitor clients’ progress and provide follow-up counselling as per program’s guidelines. Facilitate and coordinate mentorship opportunities for clients, as needed. Assist in client recruitment, program marketing and project evaluation activities.

Reports to Manager Spark & Ignite

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Job Summary:

The Employment Facilitator will work within the Job Quest program to provide tailored support and resources directly support unemployed clients in creating job search portfolios (e.g., development and re-targeting of resumes, cover letters, references lists etc.) Vulnerable populations that will access these services include newcomer immigrant and refugee youth (including clients from IRCC-funded Moving Ahead Program), newly-arrived GAR and immigrant clients with low English levels and/or digital skills.

Reports to Senior Manager & Assistant Manager Job Quest

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Job Summary:

The Burnaby School District’s Immigrant Youth in School Program requires a community partner to support the district in meeting the employment needs of vulnerable multi-barrier newcomer students in programs at Byrne Creek Secondary School and other secondary school/s where the need is apparent.

The successful candidate will play a crucial role in supporting and empowering youths by providing essential career guidance and fostering meaningful connections between students and employers. This includes setting up one-on-one meetings with youth to assess their assets, employment needs, community involvement, and support, as well as employment skills and training. Additionally, the candidate will facilitate the development of realistic personal action plans for the youth clients’ employment or further training. The role involves monitoring clients’ progress, providing follow-up counseling and support until the action plan is completed, and preparing prescribed reports for each client. The candidate will also produce resumes and letters of application as needed, and contribute to client recruitment, program marketing, and project evaluation activities.

Reports to the Senior Manager, Job Quest Program

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Job Summary:

Reporting to the WorkBC Senior Manager and Associate Program Director – WorkBC City Centre, the Employment Facilitator improves client employment readiness through referral and follow-up to community referral and through competency-based training. Employment Facilitators support clients to obtain job placements by facilitating and supporting self-marketing job search activities.

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Job Summary:

Instructs level appropriate Literacy – CLB 8 English skills to adult immigrant and refugee newcomers while increasing their understanding of Canadian local, social, workplace, and cultural norms. For long-term placements of two weeks or more, connects immigrants to the community through field trips and guest speakers and, with IC support determines student progress through portfolio-based language assessment

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Job Summary:

Reporting to the LINC Manager, and under the direction of the Instructional Coordinator, instruct level-appropriate (CLB 3) skills-building English lessons to adult immigrant and refugee newcomers while increasing their understanding of Canadian local, social, workplace, and cultural norms. Connect immigrants to the community through field trips and guest speakers. Monitor student progress through the components of portfolio-based language assessments and provide feedback to students informally on an ongoing basis and formally through student progress reports and conferencing.

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Job Summary:

Reporting to the Settlement Manager, assists the Settlement, LINC & Employment teams in implementing routine administrative procedures and tasks to ensure smooth day-to-day operations. Maintains client files and schedules and ensures completeness and accuracy of electronic files. Does clerical work such as data entry, filing, scanning, copying, handling fax, running data queries, and other administrative support and reception at a designated ISSofBC Immigrant Services Centre.

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Job Summary:

Under the supervision of the Manager – RAP, the Housing Case Manager will provide in-office assistance to GARs (Government Assisted Refugees) staying at Welcome Centre/Hotels in their search for long-term rental housing within Metro Vancouver.

 *Please include the Job ID in the subject line when applying.