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Our LocationsSurrey

Surrey

The Immigrant Services Society of BC (ISSofBC) Surrey Welcome Centre is located behind Guildford Place, near the Central City shopping centre.

10334 152A St #301

Surrey

BC

Mon – Fri:

9:00am to 5:00pm

Sat – Sun:

9:00am to 5:00pm

info@issbc.org

1 (604) 683-1684

Get Directions Request an Appointment

Services we offer in Surrey

Check the programs available at our Surrey locations below.

We are not a government agency. If you have questions about citizenship or immigration status, please refer to IRCC directly.

  • Hire a Newcomer

    Discover talented newcomers ready to join your team. Simplify your hiring process with tailored recruitment services.

    Connect with skilled talent

    Tailored recruitment support

    Ongoing assistance for success

    Diversity and inclusion training

    Learn More
  • Find Work

    B-Hired

    B-Hired offers free job search training for young newcomers aged 16-29 in BC, focusing on in-demand jobs and career success.

    Job search workshops

    Occupational training leading to certificates;

    Job search support/work experience placement;

    Career counselling and coaching;

    Learn More
  • Find Work

    Global Talent Loans

    This program supports your return to your previous career or start a new one with support and low-interest loans.

    Low-interest rate government-funded loan

    Career planning and counseling

    Employment support

    Support with recredentialling process

    Learn More
  • Learn English

    Language Instruction for Newcomers to Canada (LINC)

    Free program that supports you to learn the English language, no matter your level. This training supports you to integrate and navigate daily life in British Columbia.

    Flexible scheduling: full-time, part-time, in-person, online, and hybrid options

    Available at several locations including Surrey, Coquitlam and Vancouver

    Licensed preschool programs for children aged 30 months to 5 years

    Parents can focus on studies while children learn English and social skills

    Learn More
  • Find Work

    Skills Hub

    Skills Hub offers you free job and skills training, supporting you with challenges like limited skills, low English levels, or childcare responsibilities.

    Skills Training (including soft skills training)

    Group workshops for employment readiness

    1:1 development of training plans

    Career counselling

    Learn More
  • Settlement

    Volunteering and Community Connections

    Volunteering is a great way to get Canadian work experience and support our important work of welcoming newcomers to British Columbia! As a volunteer with ISSofBC, you will get:

    Valuable professional experience

    Opportunities to learn about your local community

    New friends and mentors

    A way of practicing your English

    Learn More

Questions and Answers

Please check below the answers to our clients’ most frequently asked questions. If you have any other questions, please don’t hesitate to contact our team!

Our multi-lingual staff can support you in multiple languages, including English, Farsi, Dari, Spanish, Ukrainian, Russian, Korean, Amharic, Arabic, Somali, Swahili, Tagalog, and Tigrigna.
We can arrange a translator for you if you need additional language support.

Please book an appointment before coming in.
You can book an appointment via email here: info@issbc.org. Please include your name, contact information, languages spoken, your status in Canada and the type of support you need (settlement, learning English or finding work).

Yes, we assign different workers to each family member to ensure the best service.

ISSofBC does not process any visa applications in Canada and has no control over the visa processing times. 
We are not the government. 
The national government department, Immigration, Refugees and Citizenship Canada (IRCC), processes all applications.

Yes, a settlement worker can guide you to the IRCC website and provide information about the sponsorship application process.
To book an appointment with a settlement work, please request an appointment by emailing: info@issbc.org

This depends on individual circumstances. 
According to IRCC, you must be physically present in Canada for 1,095 days within the five years immediately before the date you sign your application.
Your settlement worker can provide additional support, so please speak with them about your concerns.

Connecting with a CRA agent on the phone may take one to two hours.

IRCC call centres are open Monday to Friday from 9:00 AM to 4:00 PM, except on holidays. 
We would recommend you call them as soon as possible in the morning.

RAP assists Government-Assisted Refugees (GARs) with temporary accommodation, housing assistance, financial aid, and referrals to additional community services.

RAP financial assistance is provided for up to one year or until a refugee becomes self-sufficient, whichever comes first.

Yes, RAP assists Government-Assisted Refugees (GARs) to find housing by teaching newcomers about the Canadian housing market, where to search for housing and your rights as a tenant.

Yes, RAP is a program across Canada.

Learn more about our Surrey office!

The Immigrant Services Society of BC (ISSofBC) Surrey Welcome Centre is located behind Guildford Place, near the Central City shopping centre.

You can travel by bus or there is paid parking close by.