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Listen to our staff as they explain what they most enjoy about their work and why they find it so rewarding.
As a values-driven organization all our work is inspired by

Our values

We work with purpose.

We are determined, intentional, and ambitious. We are committed to making a meaningful contribution so that everyone thrives.

  • We recognize we are all connected to an effort that’s greater than each of us.
  • We are thoughtful and deliberate with our choices.
  • We pursue change for the better.
  • We build enduring relationships and foster collaboration.

We aspire to improve.

We strive for continuous learning and mutual growth. We seek new ideas to create opportunities and prepare for challenges.  

  • We persevere, despite obstacles and hardship. 
  • Whatever we do, we do it with passion.  
  • We do our best, and “when we know better, we do better.”  
  • We test and implement innovative solutions. 

We cultivate belonging.

We meet everyone with empathy, acceptance, and respect. We work with others to build more welcoming and inclusive communities.  

  • We embrace diversity. Come as you are!
  • We work to break down the barriers that hold back equity, justice, and a sense of belonging.
  • We celebrate and enhance people’s unique strengths, supporting them to reach their full potential.
  • We respect the identities and traditions of diverse groups and cultures.

We are genuine.

We demonstrate humility and openness. We are empathetic and seek to inspire confidence and earn trust. We are ‘in it together.’  

  • We strive to ensure every interaction is a moment of authentic connection.  
  • We look for and celebrate the best in others.  
  • We ‘show up’ as our full selves.  
  • We accept that we don’t have all the answers. 

Open Positions

We are committed to the principles of equal employment opportunities and welcome all applications.

ADMINISTRATION
   

 

 

EMPLOYMENT
Employment Curriculum & Content Developer

Metro Vancouver

The Immigrant Services Society of BC (ISSofBC) is seeking a qualified independent contractor to develop and refine employment workshops and specialized training modules for newcomers at varying skill levels. This role requires expertise in curriculum development, lesson planning, and instructional design, with a focus on creating content for in-person, virtual staff-led, and self-directed learning formats.

A significant component of this role includes developing structured employment workshops for three client streams. Additionally, the consultant will develop four specialized employment-related modules, focusing on workplace safety, discrimination, youth employment, and disability management. 

The ideal candidate will have experience in instructional design, e-learning development, and accessibility-focused curriculum creation to ensure all content is practical, inclusive, and engaging for diverse newcomer learners.

Application Instructions

Please review application instructions through the Learn More button.

Manager

Vancouver

Job ID: 25007-BC NSP Location: Vancouver
Job Type:Regular part-time position (in-person) at 17.5 hours per week starting April 01, 2025. Program: BC NSP

 

Job Summary:

The Manager, BC Newcomer Services Program (BCNSP) is responsible for leading the program’s day-to-day operations, ensuring alignment with funding requirements, and delivering high-quality employment and settlement services for newcomers. This role provides strategic oversight of staff recruitment, performance management, financial accountability, program planning, and stakeholder engagement. The Manager plays a key role in driving service excellence, building partnerships, and ensuring that program activities effectively support the long-term economic and social integration of newcomers in British Columbia.

*Please include the Job ID in the subject line when applying.

Client Resources Centre Advisor

WorkBC City Centre

Job ID: 25016-WorkBC Location: WorkBC City Centre
Job Type: Regular full-time position at 35 hours per week, starting as soon as possible until March 31, 2027. Program: Employment

 

Job Summary:

Reporting to the WorkBC Senior Manager and Service Delivery Manager – WorkBC City Centre, the Employment Resources Centre Advisor is the primary point of contact for customers visiting and contacting Open Door Group centers. This role focuses on delivering an exceptional customer experience to a diverse clientele by providing a warm welcome, effectively navigating clients to appropriate services, responding to inquiries, supporting service applications, and orienting clients to the center’s resources.

The Employment Resources Centre Advisor also plays a critical role in supporting the center’s operations by performing administrative tasks such as data entry, maintaining resource centre information, scheduling appointments, answering, and directing incoming calls. This role may also provide support by covering the duties of the Administrative Assistant if operationally required.

*Please include the Job ID in the subject line when applying.

LANGUAGE/LINC SERVICES
Substitute Instructors

Multiple Locations

Job ID: LINC-SUB Location: Multiple locations
Job Type: Casual, on-call positions starting as soon as possible Program: LINC 

Job Summary:

Instructs level appropriate Literacy – CLB English skills to adult immigrant and refugee newcomers while increasing their understanding of Canadian local, social, workplace, and cultural norms. For long-term placements of two weeks or more, connects immigrants to the community through field trips and guest speakers and, with IC support determines student progress through portfolio-based language assessment

*Please include the Job ID in the subject line when applying.

LINC Instructors (Round 2)

Metro Vancouver

Job ID: 25021-LINC Instructor Location: Multiple locations
Job Type: Temporary positions, starting on April, 2025 until March 31st, 2026 Program: LINC 

 

Job Summary:

Prepares level appropriate skill-building Literacy – CLB English lessons to adult immigrant and refugee newcomers, in person and online, while increasing their understanding of Canadian local, social, workplace and cultural norms. Connects immigrants to the community through field trips and guest speakers. Determines student progress through portfolio-based language assessment (PBLA) and provides feedback to students informally on an ongoing basis and formally through student progress reports and conferencing.

                                                           

*Please include the Job ID in the subject line when applying.

LINC-Client Digital Skills Coach

Multiple Locations

Job ID: 25026-LINC-CDSC – Location Location: Multiple locations
Job Type: Temporary position, starting on April 14th, 2025, until March 31st, 2026 Program: LINC 

 

Job Summary:

Facilitate opportunities for LINC clients to increase their digital skills and confidence to be able to access the online services, including English language classes, email, and online platforms such as Zoom or Teams. Support clients through direct coaching or with the assistance of volunteer online navigator mentors. 

*Please include the Job ID in the subject line when applying.

LMS/Moodle Resource Lesson Writer

Vancouver

Job ID: 25025-LINC Moodle Resource Writer Location: Vancouver
Job Type:Temporary full-time position (hybrid), Monday through Friday at 35 hours per week, starting on April 2025 until March 31st, 2026 Program: LINC 

 

Job Summary:

With the direction from Lead Instructional Coordinator (Lead IC) and Online Technology Coordinator (OTC), develops engaging, high-quality, lessons for LMS/Moodle that align with the LINC program’s curriculum, CLB guidelines, and are PBLA-aligned.  

*Please include the Job ID in the subject line when applying.

LMS/Moodle Resource Lesson Builder

Coquitlam and Vancouver

Job ID: 25024-LINC Location: Vancouver and Coquitlam
Job Type:Temporary position (hybrid), Monday through Friday, starting on April 2025 until March 31st, 2026 (2 roles available).

 

Program: LINC 

 

Job Summary:

Responsible for creating, managing and maintaining LMS/Moodle online activities to teach level-appropriate Canadian Language Benchmarks (CLB) levels 4 – 6 English skills to adult immigrant and refugee newcomers. Works collaboratively with the Online Technology Coordinator.   

 

*Please include the Job ID in the subject line when applying.

LCC PROGRAM
SETTLEMENT

 

 

Health Systems Navigator

Vancouver and Surrey

Job ID: 25010-RAP Location: Vancouver and Surrey
Job Type: Regular full-time position at 35 hours per week starting April 01, 2025. Program: Resettlement Assistance Program (RAP)

 

Job Summary:

This is a specialized role assisting clients to navigate the health care system, ensuring they are connected to appropriate support systems, and promoting, maintaining and restoring health.

*Please include the Job ID in the subject line when applying.

 

Case Manager

Vancouver and Surrey

Job ID: 25011-RAP Location: Vancouver and Surrey
Job Type: Regular full-time position at 35 hours per week starting April 01, 2025. Program: Resettlement Assistance Program (RAP)

 

Job Summary:

Deliver resettlement assistance services for eligible Government-Assisted Refugees (GAR) clients under the Resettlement Assistance Program as prescribed by Immigration, Refugee and Citizenship Canada (IRCC). 

*Please include the Job ID in the subject line when applying.

Case Management Practice Specialist

Vancouver, Surrey, Tri-Cities, New Westminster

Job ID: 25009-Settlement Location: Vancouver, Surrey, Tri-Cities, New Westminster
Job Type: Regular full-time (hybrid) position at 35 hours per week starting April 01, 2025 Programs: Resettlement Assistance Program (RAP) & Moving Ahead Program (MAP)

 

Job Summary:

Guide the case management staff to help clients stabilize and, when needed, connect them with mental health services. 

*Please include the Job ID in the subject line when applying.

 

Awards

We are very proud and honoured to receive recognition for our work in helping immigrants and refugees build new lives in Canada over the past four decades.

2019

Outstanding Site Award

ISSofBC’s Advanced Literacy and Essential Skills (ALES) in the Workplace was honoured with the ALES Outstanding Site Award for creating opportunities for newcomers to fulfill their career goals while helping employers hire and retain highly skilled and motivated employees.

2018

Top Settlement Agency in Canada

ISSofBC has been named the Top Settlement Agency in Canada in 2018 by RBC (Royal Bank) and the Canadian Immigrant magazine. The Top Settlement Agency in Canada award celebrates the contributions, dedication and hard work of agencies in helping immigrants settle and succeed in Canada.

2017

2017 Premier’s Innovation and Excellence Award

ISSofBC was honoured to share the 2017 Premier’s Innovation and Excellence Award with the BC Ministry of Jobs, Trade and Technology for the role as an essential partner in the Refugee Readiness Fund Initiative.

2017

AMSSA Riasat Ali Khan Diversity Award

ISSofBC Welcome Centre was selected by AMSSA (Affiliation of Multicultural Societies and Service Agencies of BC) to receive the Riasat Ali Khan Diversity Award. The award recognizes an AMSSA member organization for innovative programming that supports diversity and promotes integration.

2017

Coquitlam Crunch Diversity Grant

The grant was awarded to ISSofBC for the support of diversity initiatives that promote inclusion in the Tri-cities area. Grant funds are raised by fitness enthusiasts participating in the workout trail of the Coquitlam Crunch.

2017

2017 YWCA Women of Distinction Award

Patricia Woroch, CEO of ISSofBC, received the 2017 YWCA Women of Distinction Award in the Non-Profit category for propelling change through her leadership, professionalism and vision within the non-profit sector and for making a significant and sustained difference in Metro Vancouver.

2017

City of Vancouver Mayor’s Achievement Award

ISSofBC received the Mayor’s Achievement Award for the remarkable dedication to improving the quality of life for the citizens of Vancouver.

2015

International Talent Acquisition Centre (In-TAC) Strategic Partner Award

ISSofBC was recognized for the successful partnership with In-TAC in making a positive contribution to the employment and integration of internationally educated professionals across Canada.

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