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Job Summary:

Reporting to the WorkBC Senior Manager and Associate Program Director – WorkBC City Centre, the Employment Resources Centre Advisor is the primary point of contact for customers visiting and contacting Open Door Group centers. This role focuses on delivering an exceptional customer experience to a diverse clientele by providing a warm welcome, effectively navigating clients to appropriate services, responding to inquiries, supporting service applications, and orienting clients to the center’s resources.

The Employment Resources Centre Advisor also plays a critical role in supporting the center’s operations by performing administrative tasks such as data entry, maintaining resource centre information, scheduling appointments, answering, and directing incoming calls. This role may also provide support by covering the duties of the Administrative Assistant if operationally required.

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Job Summary:

As a Service Assistant, you will report to the Program Manager – BC NSP & Safe Haven Employment program. Performs reception and administrative support functions for the program. Screens, registers and sets up appointments for clients. Assists the BC NSP & Safe Haven Employment team in implementing routine administrative procedures and tasks such as program marketing, pre-screening calls, client follow-up, database maintenance, record-keeping, and event/workshop preparation. Maintains records and files using the required software program and enters data using the required database program. Ensures that the database of local vocational and career training programs is kept current. Provides word processing for the program including general correspondence, training and job search-related correspondence.

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Job Summary:

Instructs level appropriate Literacy – CLB 8 English skills to adult immigrant and refugee newcomers while increasing their understanding of Canadian local, social, workplace, and cultural norms. For long-term placements of two weeks or more, connects immigrants to the community through field trips and guest speakers and, with IC support determines student progress through portfolio-based language assessment

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Job Summary:

Reporting to the LINC Manager, and under the direction of the Instructional Coordinator, instruct level-appropriate (CLB 4) skills-building English lessons to adult immigrant and refugee newcomers while increasing their understanding of Canadian local, social, workplace, and cultural norms. Connect immigrants to the community through field trips and guest speakers. Monitor student progress through the components of portfolio-based language assessments and provide feedback to students informally on an ongoing basis and formally through student progress reports and conferencing.

*Please include the Job ID in the subject line when applying.