Jobs at ISSofBC

As the Chief People, Culture and Inclusion Officer (CPCIO) for the Immigrant Services Society of BC (ISSofBC) you will have a clear mandate to be the driving force behind the organization’s strategic objective of building a more engaged and people-centric organization.

Reporting to the CEO, and a core member of the Executive Leadership Team (ELT) and Senior Management Group (SMG), you will be responsible for all aspects of human resources and people practices, providing guidance and leadership in employee relations, engagement and well-being, and talent management.

Through your ability to collaborate with and influence others, you will achieve buy-in from stakeholders to mobilize organization-wide values-driven strategies, programs, and initiatives that align with the strategic plan, people strategy and HR best practices. The CPCIO is a key leadership role which will bring new perspectives and knowledge to the ISSofBC senior team.

The next CPCIO will be only the second person to hold this role, which was first established in 2022. Following three successful and impactful years establishing foundational elements of a comprehensive PCI strategy, the current incumbent in this role is relocating later this year.

The next CPCIO will have a unique opportunity to take forward this work with a dedicated PCI team, and as part of a values and strategically aligned senior leadership team committed to achieving our people-related goals. 

Imparts basic to advanced English skills, as assigned, to adult ESL students while supplementing their knowledge and understanding of local social and cultural norms. Monitors their progress and submits reports in a timely and mutually acceptable manner.

Reporting to the WorkBC Senior Manager and Service Delivery Manager – WorkBC City Centre, the Employment Resources Centre Advisor is the primary point of contact for customers visiting and contacting Open Door Group centers. This role focuses on delivering an exceptional customer experience to a diverse clientele by providing a warm welcome, effectively navigating clients to appropriate services, responding to inquiries, supporting service applications, and orienting clients to the center’s resources.

The Employment Resources Centre Advisor also plays a critical role in supporting the center’s operations by performing administrative tasks such as data entry, maintaining resource centre information, scheduling appointments, answering, and directing incoming calls. This role may also provide support by covering the duties of the Administrative Assistant if operationally required.

Prepares level appropriate skill-building Literacy – CLB 6 English lessons to adult immigrant and refugee newcomers, in person and online, while increasing their understanding of Canadian local, social, workplace and cultural norms. Connects immigrants to the community through field trips and guest speakers. Determines student progress through portfolio-based language assessment (PBLA) and provides feedback to students informally on an ongoing basis and formally through student progress reports and conferencing.