The role
Reporting to the Seafood Department Head (or his/her delegates), the Seafood Assistant is responsible to
prepare various seafood products in advance for customers to choose from. The position also needs to stock
seafood products onto the display cases in the sales area, follow FIFO concept, provide good service to our
customers by fulfilling their requests, and maintain inventory and workplace cleanliness.
Major Responsibilities:
1. Maintain inventory and product quality, follow FIFO concept, if applicable; ensure full display of
various seafood products
2. Follow procedures to process expired products and manage shrinkage
3. Prepare various seafood products for sales activities, include but not limited to catch, gut, descale,
cut, wash, pack and label various seafood products and display them in the display coolers
4. Greet customers by providing good customer service with smile, friendly enthusiasm
5. Assist customers in selecting seafood products and provide recommendations to them, as required
6. Maintain workplace cleanliness, wash relevant work areas and fish tanks, and ensure working tools
are clean and well-kept
7. Keep storage area, display cases and walk-in coolers clean and tidy
Attitude Requirements:
1. Demonstrate job commitment, accountable, reliable
2. A good team player, able to collaborate with and assist other colleagues
Knowledge, Skills and Ability Requirements:
1. Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays
2. Able to use seafood cutters and other tools in a safe manner
3. Be prepared to stand long time and to hands on dealing with seafood products(live & frozen) and
lifting of products of 40 pounds on a regular basis
4. Be prepared to work in low temperature (0-4 ), freezing temperature (-18), and wet
environment for long time
5. Not allergic to seafood and seafood products
6. Able to communicate in English and Chinese (Cantonese &/or Mandarin) an asset
7. Knowledge of basic work safety
8. Relevant experience in handling seafood products is preferred