Blaze – Self-Employment for Newcomer Youth – Surrey Welcome Center location

Temporary full-time position at 35 hours per week starting on April 2021 through to March 2022.

 

Blaze is a new entrepreneurship program for newcomer immigrant and refugee youth in Metro Vancouver. With two streams of services, the program supports both aspiring entrepreneurs interested in business start-up, as well as existing youth entrepreneurs interested in business growth. Participants receive entrepreneurial skills training, and gain business experience and connections through resource teams and peer-to-peer support.

 

Summary: 

The Manager builds on the organizations’ engagement with the small business community and manages a team of Business Advisors to deliver meaningful opportunities for aspiring youth entrepreneurs to start or grow their business idea.

 

Reports to:

Senior Manager – Career Services

 

Responsibilities:

  • Coordinates program/service delivery to ensure optimal outcomes in accordance with contractual requirements and in compliance with established policies, procedures and standards.
  • Monitors and reviews service delivery. Solicits client/participant and community feedback on quality of services provided. Makes recommendations to the Senior Manager for revision and/or restructuring of program delivery and services as required to ensure optimal client outcomes.
  • Recruits, orientates, trains, supervises, and evaluates staff in the Blaze program. Creates staffing schedules and resolves staffing issues. Handles day-to-day human resource, payroll, and requests for leaves, seeking input from Senior Manager, Payroll, and/or Human Resources on more complex issues.  Consults with Senior Manager, Division Manager and/or Director of Human Resources on labour relations matters.
  • Develops program budget(s) for approval by the Senior Manager. Ensures service and program expenditures and operations are within approved budget parameters.  Notifies the Senior Manager in a timely manner of any emerging issues or variances.
  • Collaborates with Communications Department staff to develop client or small business-facing marketing collateral.
  • Coordinates, conducts, and delivers presentations to small business owners and community members in support of client marketing activities.
  • Plans and executes employer-related events. Coordinates staff in the planning and delivery of employer networking sessions, job fairs, industry panels, trade talks and employer exhibits.

Qualifications:

Baccalaureate in Social Services, Business Administration, Public Policy, Education, or related field supplemented by a minimum of three (3) to five (5) years’ recent related employment services work experience and a minimum of two (2) years’ experience as a supervisor or manager in a mid-size organization OR an equivalent combination of education, training, and experience acceptable to the employer.  Additional training in Conflict Resolution, Staff Training and/or Coaching is preferred.

 

Skills and Abilities:

  • Demonstrated ability to communicate effectively in both written and oral English.
  • Demonstrated ability to deal effectively and courteously with clientele, staff, and the public from differing cultural and linguistic backgrounds.
  • Proven organizational and administrative skills including experience developing and operationalizing programs or projects, program/service delivery and promotion and marketing.
  • Demonstrated management skills in program/service delivery, promotion, and marketing.
  • Knowledge of and experience in developing and managing funded programs.
  • Service-oriented with a demonstrated willingness to help the department and the organization achieve desired objectives and targets.
  • Demonstrated leadership, teamwork, and supervisory skills.
  • Proficiency in all aspects of Microsoft Office Suite.
  • Ability to set and maintain boundaries with clients and manage self-care.
  • Possession of and the ability to maintain a clear provincial criminal record check.
  • Ability to carry out the duties of the position.

 

 

Email applications must include “2021-BL-01A” in the subject line and can be sent to:  jobs@issbc.org

Closing Date:  By 4 pm, Tuesday, April 20, 2021 

Salary Range: $29.79 – $31.62 per hour (based on training and qualifications)

 

Applicants must be eligible to work in Canada.  We thank all applicants; however, only those shortlisted will be contacted for an interview.

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