Youth In Tech Program – Surrey location

Temporary full-time position at 40 hours per week starting as soon as possible through to March 31, 2023



The role of the Employer Relations Specialist (ERS) in the Youth in Tech Program, focuses on serving multi-barriered clients who require assistance in finding meaningful work. This role will have a strong emphasis on marketing to technology employers with specific focus on the subsectors of web development, data analytics, QA, and software testing. In addition to marketing job placement services to generate job leads and placements for unemployed clients, the ERS also: develops and maintains a database network of resources and employers contacts to ensure availability of job leads for clients, provides job information and resources to clients, pre-screens clients and employers and conducts quality job matches and job referrals and provides placement-related coaching and support and conducts follow-up activities with clients and employers.


Although primarily based at one location, ERS staff will be required to travel to employer locations in Metro Vancouver.


Reports to the Manager, Youth in Tech.



Job Development:

  • Develops and maintains a network of resources and employers to ensure availability of job leads for clients.
  • Maintains a database of contacts; and markets job placement services to generate job leads and placements for clients.
  • Conducts and delivers presentations to employers and employer groups in support of client marketing activities.
  • Builds and maintains positive relationships with prospective employers, resource persons, and other relevant organizations. Keeps abreast of developments in the local labour market and trends in the employment/career counselling area.
  • Develops training plans with Employer Partners, as needed, to support the training and retention of participants placed in work experience opportunities.


Client Service:

  • Arranges placement of participants in job shadowing or work experience opportunities that improve their chances for securing jobs commensurate with their identified skills and experience.
  • Facilitates group workshops (in-person or online) on job search related topics, as well as mock interviews
  • Assists in the development of targeted resumes, cover letters, and e-portfolios
  • Works with program staff, as appropriate, to identify and pre-screen suitable candidates for job postings, and conducts the necessary screening interviews and appropriate tests to facilitate quality job matches and referrals.
  • Conducts matches between the skills sets required by employers and the skills sets identified by the clients.
  • Prepares and coaches participants for job and/or work experience placement interviews with employers.
  • Provides ongoing coaching and support to clients. Consults with the relevant staff or the Manager regarding any unresolved issues and problems.
  • Conducts site visits, and placement monitoring and evaluation activities.
  • Arranges group tours to employer sites to facilitate Participants’ career exploration and research


Administrative Functions:

  • Updates client’s information and employment activities in the client information system.
  • Updates employer information and job postings in the database.
  • Processes wage subsidy reimbursement payments to Employer Partners
  • Maintains necessary records and prepares accurate and timely narrative/statistical data for program reporting purposes.
  • Perform administrative functions to support marketing activities, such as preparing correspondence, reports and records.
  • Creates jobs postings and pre-screening interview forms.
  • Participates in creating marketing strategies and activities with the marketing team such as planning and participating in outreach and recruitment activities, e.g., hiring events and career information workshops.
  • Performs other related duties as assigned.



Post-secondary degree in Human Resources, Business Management, Sociology OR equivalent combination of education, training and experience acceptable to the employer. Career Development Practitioner Certificate and Job Developer Certificate are assets to the position.


Skills and Abilities:

  • Ability to communicate effectively in both written and oral English at all levels of the organization.
  • Demonstrated ability to deal effectively and courteously with clientele, staff and the public who come from diverse cultural and linguistic backgrounds.
  • Demonstrated ability to liaise and develop relationships with employers.
  • Knowledge of local labour market trends and issues, especially those related to immigrants and/or clients with multi-barriers.
  • Knowledgeable of the job search process.
  • Demonstrated cross-cultural counselling abilities and the ability to work effectively with clients with multi-barriers.
  • Proven skill set in the facilitation or workshops and small groups.
  • Proficiency in MS Office applications, software and databases.
  • Ability to obtain and maintain a clear BC Criminal Record Check.
  • Ability to operate related equipment.
  • Physical ability to carry out the duties of the position.


Proof of COVID-19 Vaccination is required.


ISSofBC’s mission and values emphasize inclusivity and recognition of individuals’ unique talents. In recruiting and developing our staff, we see strength in diversity of backgrounds, lived experiences, and identities. We welcome and encourage applicants who bring new perspectives and experiences to our team. 


Applications must include “2022-YouthInTech-03” in the subject line and can be sent to:


Closing Date:  open until filled


Role Salary Range: $25.50 – $31.40 per hour

Expected Starting Range: $25.50 – $27.06. Dependent on education, training, experience, and internal equity. Wage grids are reviewed annually.

Applicants must be eligible to work in Canada. We thank all applicants; however, only those shortlisted will be contacted for an interview.

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