The role
Reporting to the D&F Department Head (or his/her delegates), the D&F Assistant is responsible for
preparation of various D&F products in advance for customer selection. This position requires close
observation of product expiration dates, good customer service to our customers, and maintain inventory
and workplace cleanliness.
Major Responsibilities:
1. Maintain inventory and product quality, follow FIFO concept; ensure full display of various D&F products
2. Follow procedures to process expired products and manage shrinkage
3. Greet customers by providing good customer service with smile, friendly enthusiasm
4. Assist customers in selecting D&F products and provide recommendations to them, as required
5. Maintain workplace cleanliness, wash and maintain relevant work tools are clean and well-kept
6. Keep the storage area, display cases and walk-in coolers clean and tidy
7. Familiar with the location of various D&F items; keep self-updated with all in D&F Department promotion
activities
Knowledge, Skills and Ability Requirements:
1. Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays
2. Be prepared to stand long time and to hands on dealing with products and lifting of products of 40 pounds
on a regular basis; able to use working related tools in a safe manner
3. Be prepared to work in low temperature environment (0-4 ) and/or in freezing environment (-18 )
occasionally
4. Not allergic in handling D&F products, such as Milk, Cheese etc
5. Good communication skills, able to communicate in English and Chinese an asset (Cantonese &/or Mandarin)
6. Knowledge of basic work safety
7. Relevant experience in handling D&F products is preferred
8. Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays
9. Demonstrate job commitment, accountable, reliable
10. A good team player, able to collaborate with and assist other colleagues
11. Possess a positive, proactive, self-motivated work attitude
12. Good attendance record, comply with company’s rules and regulations

 

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