Employment Program – Terminal location

Regular full-time position at 35 hours per week starting on August 9, 2021

 *Position is contingent on funding approval



Provides individualized, on-line, or group employment and career counselling services.  Facilitates the development of a realistic action plan for the employment or further training of the client.  Monitors clients’ progress and provides follow-up counselling and support until action plan is completed.  Assists in client recruitment, program marketing and project evaluation activities.


Reports to:

Manager – Employment Program



  • Working closely with a tight-knit team to market the program and available services to community partners, training services providers, and referring agencies.
  • Conducts service eligibility and needs assessment of incoming clients to determine their skills gaps and learning needs for employment.
  • Works directly with local newcomers seeking employment, providing them with coaching and support for career planning and job search assistance.
  • Develops realistic action plans, resumes, and job portfolios for clients based on identified skills/interests, key work experience, and labour market needs.
  • Monitors the progress of clients towards achieving their employment and/or training goals and provides ongoing support until the client’s action plan is completed. Provides follow-up services for clients deemed to be self-sufficient.  Consults with the Manager regarding any unresolved issue/problem.
  • Coaches and supports clients through group and information workshops on employment topics.
  • Participates in developmental activities for curriculum, lesson plans and handouts for the program for workshop and activities such as labour market information, the hidden job market, information on available resume services, job search skills/strengths, and community employment resources guide.
  • Participates in regular professional development opportunities on developments in the local labour market and trends in employment/career counselling.
  • Work collaboratively and proactively with others in the team dedicated to providing hight-quality employment supports to newcomers to British Columbia.
  • Performs other related duties as required. 



Minimum three (3) years’ experience in social services, employment counselling, customer service OR an equivalent combination of education, training, and experience acceptable to the employer. Understanding and/or experience of the realities and challenges newcomers face in Canada. Familiarity with the programs/services and resources available to newcomers in British Columbia is an asset. Certified Career Development Practitioner (CCDP); Certificate in Essential Skills; or Job Finding Club Certification is an asset.


Skills and Abilities:

  • Exceptionally ability to interact authentically with people from diverse cultural, linguistic, and/or socio-economic backgrounds and experiences.
  • Ability to think critically, analyze situations and issues.
  • Excellent research skills, including the ability to find and share information quickly.
  • Strong computer proficiency, including ability to use various types of technology.
  • Experience facilitating professional learning in employment topics such as job search and navigation, hidden labour market and professional networking preferred as is demonstrated knowledge of building job portfolios, e.g. resumes, cover letters
  • Ability to obtain and maintain a clear BC Criminal Record Check.
  • Ability to operate related equipment.
  • Physical ability to carry out the duties of the position.



Email applications must include “2021-Employment-02” in the subject line and can be sent to:  jobs@issbc.org


Closing Date:  By 4 pm, Monday, August 9, 2021, or until the position is filled

Salary Range: $24.75 – $26.27 per hour (based on training and qualifications)


Applicants must be eligible to work in Canada.  We thank all applicants; however, only those shortlisted will be contacted for an interview

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