Entrepreneurship COVID-19 Relief & Recovery Program – Surrey location

Temporary full-time position at 35 per week starting as soon as possible through to March 31, 2021



Provides individualized, on-line, or group business idea incubation counselling services. Fills the existing gap within ISSofBC suite of self-employment newcomer programming by addressing the need to provide services and supports specifically related to COVID-19 and its impact on small business. Connects ISSofBC entrepreneur newcomers (including refugees) with the resources, services and guidance needed to navigate challenges from COVID-19. Assist newcomer entrepreneurs with the development and execution of COVID-19 risk management and business-related strategies. Enables newcomer entrepreneurs to pivot and/or sustain their business during pandemic. Assists in client recruitment, program marketing and project evaluation activities.


Reporting to:

Project Manager – Entrepreneurship COVID-19 Relief & Recovery Program



  • Conducts service eligibility, needs assessment, pre- and post-testing. Participates in all client recruitment and screening and program marketing activities. Coordinates enrolment and payment for external services.
  • Prepares and maintains appropriate records, data and prepares necessary reports on each client.
  • Delivers and facilitates workshops online. Proficiency in video communication technology vital.
  • Conducts one-on-one or group orientation sessions on relevant topics, e.g. the local Economy/Business landscape, Entrepreneurial soft skills, Funding & Financial Relief, Reopening your Business, Adapting & Pivoting your Business, Health & Safety, Strategies for Staying Resilient during COVID-19 and Overcoming Barriers – a Focus Facilitates the development of a realistic Risk Mitigation Strategy and other tools for the further training of the client based on identified skills/interests, key entrepreneurship experience, and local economy needs, and secures client commitment to, and support for the Risk mitigation Strategy during the COVID-19 pandemic.
  • Provides remote service delivery (on-line) as needed. Provides referrals to settlement and language services as needed.   Consults with the Manager regarding any unresolved issue/problem.
  • Delivers program information to training service providers and referring agencies as requested. Facilitates mentorship opportunities and coordinates mentor-client meetings for clients as needed.
  • Monitors the progress of clients towards achieving their self-employment training and planning goals and provides ongoing support until the client’s Emerging Strategy is completed.
  • Ensures lesson plans are prepared and delivered consistent with program curriculum. Participates in developmental activities for curriculum, lesson plans and handouts for the program.
  • Builds and maintains positive relationships with ISSofBC staff, program mentors, resource persons, community agencies and local businesses.
  • Keeps abreast developments and trends in the local economy/business environment and career counselling area.
  • Performs other related duties as assigned.



Certificate or diploma in Business/Finance supplemented by a minimum of 6 months’ self-employment counselling experience including facilitating workshops and small groups OR an equivalent combination of education, training, and entrepreneurial experience acceptable to the employer.

Skills and Abilities:

  • Ability to implement and deliver outcomes; be dynamic and energetic; be self-initiating and self-motivating and passionate about helping people.
  • Ability to think creatively and show resourcefulness.
  • Ability to communicate effectively in both written and oral English.
  • Proficiency in French language an asset.
  • Demonstrated cross-cultural counselling abilities.
  • Demonstrated ability to facilitate workshops and small groups.
  • Knowledgeable of local economy/small business issues, especially those related to ESL immigrant and refugee clients.
  • Understanding of small business in BC and what it takes to start a business an asset.
  • Experience working with immigrants and refugees.
  • Demonstrated proficiency in Windows applications, software, and databases.
  • Ability to obtain and maintain a clear BC Criminal Record Check.
  • Ability to operate related equipment.
  • Ability to carry out the duties of the position.


Email applications must include “2020 – Entrepreneurship COVID-19 – 01A” and can be sent to: jobs@issbc.org

Closing Date: By 4 pm, Friday, August 21, 2020

Salary Range: $24.75 – $26.27 per hour (based on training and qualifications)


Applicants must be eligible to work in Canada. We thank all applicants; however, only those shortlisted will be contacted for an interview.

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