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Questions & Answers

Questions:

  1. I need information on English programs for landed immigrants.
  2. I need help getting a job.
  3. Do you have English classes for citizens or international students/visitors?
  4. I’m on EI/Income Assistance and I need skills training. Where do I go?
  5. I’m a new immigrant. I have family problems. Who can help me?
  6. I need to meet new people to learn about Canadian lifestyle.
  7. I would like to get Canadian work experience.
  8. Do you have accommodation available?
  9. How can I become a Canadian citizen?
  10. How do I sponsor my family?
  11. I want to apply for a passport or other travel document.
  12. How do I obtain a work permit/study permit?
  13. I want to work on my resume and do job search. Where can I go?
  14. I want to register my children into school.

Answers:

  1. I need information on English programs for landed immigrants. The LINC program is a free, basic English training program for adult newcomers. Canadian Citizens are not eligible in the Lower Mainland. Please visit our how to register page for more details.
  2. I need help getting a job. We provide employment programs and services suited to individual needs at no cost to clients throughout Metro Vancouver. Contact an ISSofBC location near you for more information or visit our career services webpages for a list of current programs.
  3. Do you have English classes for citizens or international students/visitors? ISS Language and Career College of BC (LCC) offers a variety of English upgrading and exam preparation classes on a fee-paying basis. Visit LCC’s website to explore the available courses. For inquiries, call 604-684-2325 or email: info@lcc.issbc.org
  4. I’m on EI/Income Assistance and I need skills training. Where do I go? Visit the nearest WorkBC Employment Services Centre for assistance.
  5. I’m a new immigrant. I have family problems. Who can help me? Contact a Settlement Counsellor by calling the numbers listed in the Moving Ahead Program and they can refer you to community resources to help.
  6. I need to meet new people to learn about Canadian lifestyle. ISSofBC’s Settlement Mentors Program can match you with a volunteer friend who can help you learn about Canadian culture and lifestyle. Visit our webpage for more details.
  7. I would like to get Canadian work experience. Volunteering is a great way to gain local work experience. ISSofBC’s Volunteer Program can help you explore volunteer opportunities within ISSofBC. Email volunteer@issbc.org for more information.
  8. Do you have accommodation available? Call 604-684-2561 to inquire about accommodation in the ISSofBC Welcome Centre. You can also get information about how to find permanent accommodations by contacting Settlement Services at the numbers listed on the ISSofBC contact webpage.
  9. How can I become a Canadian citizen? Check the Citizenship and Immigration Canada (CIC) website at www.cic.gc.ca or phone CIC centre 1-888-242-2100 for applications. If you need help in your language, contact our Settlement Services at the numbers listed on the ISSofBC website.
  10. How do I sponsor my family? Check the Citizenship and Immigration Canada (CIC) website at www.cic.gc.ca or phone CIC centre 1-888-242-2100 for applications. If you need help in your language, contact our Settlement Services at the numbers listed on the ISSofBC contact webpage.
  11. I want to apply for a passport or other travel document. Call the Passport Canada office at 1-800-567-6868 or download the forms here. If you need help in your language, contact our Settlement Services at the numbers listed on the ISSofBC contact webpage.
  12. How do I obtain a work permit/study permit? Check the Citizenship and Immigration Canada (CIC) website at www.cic.gc.ca or phone CIC centre 1-888-242-2100 for more information. If you need help in your language, contact our Settlement Services at the numbers listed on the ISSofBC contact webpage.
  13. I want to work on my resume and do job search. Where can I go? ISSofBC has a number of career services programs throughout Metro Vancouver. Please contact an ISSofBC location near you to help you find the most appropriate program.
  14. I want to register my children into school. Contact the school board office in the area where you live. Visit this site or find the phone numbers in the White Pages of the telephone book under Schools. If you need help in your language, contact our Settlement Services.