Is your body language helping you or hurting you?


People, unlike other species, mostly favour their sense of sight.

We are visual; we trust our eyes and rely on what our brain deciphers from the information it receives through vision.

For that reason, communication instructors often mention well-worn statistic about a high percentage of communication being what we see rather than what we hear.

Sometimes it’s 75% of a message is what we see; sometimes as much as 95% is what we see. Regardless of the exact number, we can all agree that we mainly trust what we see, rather than words we hear.

For instance, if I approach a job interview with a bowed head and lowered shoulders, a Canadian interviewer will probably see me as being tired or beaten, even if my words say that I am confident and ready for a challenge. She might want to believe my words, but the image I present forces her to trust what she sees.

Cultural forces are at work here. If I present such body language in an interview in Asia, the interpretation of my interviewer might be more generous: he/she may see me as humble and trainable with lots of potential for future growth.

Because of the huge reliance we humans have on sight and because of our cultural filters on what we perceive, your body language will impact your job search. Here are five well-known ways to make a good body language impression in Canada.

  • Make direct eye contact: You have probably heard this before. Look into the eyes of an interview/supervisor as he/she talks to you. You can look away occasionally, but then look back. Many people look down at their hands briefly, then move back up to the eyes. In North American culture, direct eye contact translates to honesty. Without direct eye contact, we fear that something is being hidden and we can’t stop ourselves from getting nervous. Windows are the eyes to the soul, the saying suggests. Open up those windows.
  • Lean forward a little while listening: This is one of the components of active listening. North Americans interpret this behaviour as a signal that they are being heard. An occasional nod also helps to show that you are following the topic and in agreement.
  • Keep your posture straight, shoulders back: North Americans interpret this body language as a signal of confidence, which is highly valued. It also suggests good health and strength.
  • Eliminate distracting body language: Clicking your pen because you’re nervous? That doesn’t help you. If you find yourself doing this, put the pen down or hold it in a different way. Preparing as much as you can before an interview or meeting will be the best defense against nerves.
  • Keep your handshake firm: Once again, this will not be a news flash to most of you and this body language isn’t about sight. Yet, I’m always amazed at the number of times I encounter a weak, floppy handshake. The intention might be to communicate gentleness and flexibility, but unfortunately, North Americans don’t reach that conclusion. Instead, they interpret weakness and feel a sense of distrust. Is this logical? No, of course not. But cultural filters come into play quickly and participate in the creation of your impression. Strengthen your handshake to communicate a sense of capability and confidence.

Body language can help you or hurt you in interpersonal circumstances such as interviews and meetings with supervisors or co-workers. Knowing a little about the cultural interpretations of body language helps you to communicate your capabilities in a way that North Americans can understand and perceive positively.

Gwen PawlikowskiAbout the Author:
Gwen Pawlikowski is a freelance writer and entrepreneur who has also worked as an ISSofBC employment counsellor with newcomers. She lives in New Westminster and loves the diversity of the Lower Mainland. Please click here for information on ISSofBC’s career services.


35 thoughts on “Is your body language helping you or hurting you?”

  1. Excellent article and very opportune for those who are looking for work.
    So simple details can make a big difference in an interview.

    I consider that this body language is not just for job interviews, it can very well be used for doing business or just for a sales presentation.

    Very interesting to read the comments of people from different countries.

  2. I found this article really interesting , even though I’ve been reading the same tips in every blog related to succeed in a work interview, for me it is kind of difficult to apply some of them, like for example shake hands, I don’t like it. I believed that it was because I belong to a another culture. However after I read the article , I undertand that personality also takes an important role, for instance I know that when you meet someone you have to shake hands, but personally, I do not like to touch other person when I first meet him. This statement will be extremely surprising to read if you consider that I’m a south american girl (we also kiss on the cheek, hug and touch our friends when we talk) but I’m like that, so now after reading so many articles I understand that my culture background does not have to do with my succed in a work interview, I need to develop more personal skills and be more open to this new changes due to the fact this is going to help me in the future.

  3. Thanks for sharing. These tips are very useful for interview. I’ve been using some of these tips in my previous interviews. I found that making eye contact is very important because it made me feel more confident. It also showed respect to the interviewer. Moreover, it helped me to concentrate to the interviewer. Together with leaning forward a little and nodding while listening, we can understand the question and respond effectively.

  4. Thanks for your great advice.
    Body language is really important to show you are a professional worker and your confident, respect.
    I had been told that the tips of Keep your handshake firm, Keep your posture straight, shoulders back before I came to Canada.
    I always made eye contact to show my respect to people.
    I had know about the eliminate distracting, I generally don’t make it even I was super nervous. But I do have something quiet small action to instead of it when I am super stressful. It had never happened in any job interview actually.
    I had learned this tip from this article: Lean forward a little while listening.
    I had experience for job interviews and job fairs in Canada.
    I did 4 of all tips which this article mention beside the first time job fair.
    But the Keep your posture straight, shoulders back tip sometimes is hard to keep this because too nervous in job interview.
    This article is really useful. Thanks for sharing.

  5. I am sure that these pieces of basic advice are very important. And I thought that I had been using body language well. But in fact, I realized that I didn’t become accustomed to it when talking with someone at a network event.
    At the event, I came up to a person and I was keeping eye contact at the beginning of conversation. But when I intended to transit topic, I moved a little bit and stood side by side with the person. And unfortunately the person stopped keeping attention and I could not continue productive conversation. I guess that the person felt that I intended to close our conversation because I stood side by side.
    In my own culture, this behavior is natural and sometimes it is recommended to do it when transiting topic.
    I realized that it is necessary to get many chances to talk with and get accustomed to do it more through the network event.

  6. The article is quite helpful. It’s good to formulate and accumulate in one place all that you know regarding our body language. I’d like to add some tips for a successful job interview.
    You should avoid the closed position of your body. This meant to seat with crossed arms or legs. Also, avoid seating with an inclined head so your sight will be seen in an aggressive way.
    It’s necessary to try to talk a little bit slower than you talk in everyday life. That’s because, in a stress situation, that is definitely the case for a job interview, you start to talk faster and more haltingly because your brain works faster and you can not figure it out. So just try to slow down a little bit, do pauses before starting to answer questions of a recruiter.
    Control your gestures. You could forget about your hands and start to do fast and sharp moves answering a question.
    If you point your view top left often, that’s meant you are lying.
    And at the end, be positive and friendly.

  7. It’s a useful article.
    I agree with this article that we, human beings are visual.
    That’s why body language is important in any kinds of relationship.
    Especially during the job interview, being confident in yourself is very important in Canadian work place, so I should practice more and get used to using positive and confident body language.

  8. Thank you Gewn for sharing very useful information.
    I believe it is really difficult at the beggining for immigrants to adapt with such important behaviours here in Canada. When I first arrived, I decided to observe at first how people behave to interact with each other. And, in fact, it is impossible to see other people’s perfomance during a interview. I could have learned only with my own experiences. And those advices are kind of “unspeakable”. No interviwer will correct you for example.
    I was lucky that all interviwers that I knew were really kind to me and they understand my new situation. But now, I can work more on those important tips and I will be much better and prepared.
    All the best.

  9. Thank you for the article, these are five basic and useful tips to be more successful during job interviews and not only. Maybe it is a cultural thing but I believe that a lot of countries right now are prone to a western culture so these tips can be considered as logical by many people. Though I lived far away from Canada (in Russia), these suggestions seem very obvious and right to me. And it is very useful to have them summarised.

  10. Body language is indeed very important as mentioned.
    I have noticed a lot here during the interview that interviewer is paying attention to how you react to a question . They only take a few notes and look at you in the eyes. Sometimes I felt a bit uncomfortable but I guess this is a bit what it’s aimed to.
    Also, the hand shake is very important.I’ve notice, specially with male interviewers/ businessmen that they often press, if not crush, your hand. I have heard it is a power game. Indeed, the most you press, the most you are seen as the powerful person in the situation. For instance, did you notice the buzz made around Donald Trump handshake?
    An interesting aspect from this article was to learn that being low headed and bowed shoulders is seen as humble in Asia.

  11. This is very helpful advice for knowing appropriate body language for the interview or converstaion with North Americans. In my home country, it is not good idea to look into the eyes of an interviewer directly. This probably make the situation weird both of interviewer and interviewee since we take that eye contact as an arrogant gesture. Also when you shake others hand, we usually grab it lightly. Firm handshake may make the other surprise. We are more focus on the courtesy attitude for each other. Any how we are all new comers in Canada. (I mean students in ISSBC) I really thank you for sharing this signigficant body language in Canada.

  12. Thank you for sharing this information. I believe body language, non-verbal communication, is a significant part of modern relationship. It reveals how we feel to others without even saying a word. Body language includes facial expression such as a smile of your face, body posture such as standing firmly, and gestures such as shaking hands or distracting movements. It is obvious that interpretations may vary from country to country, that’s why it is important for us as newcomers to learn a proper body language in order to be more successful whether in our friendly relationships or job interviews.

  13. Personal body language is like a visual “business card” for future possible employers. Opinion about professional qualities depends a lot on first impression. It is proven fact, that our verball communication is only near 10 to 20%, so 80% of communication between people consists of unverbal signals.
    In my opinion, it is very important to show with your posture your confidence and convince that you are capable of doing your future duties. Your soft skills are mostly recognized from your body language, that’s why it is so important “to hold yourself in hands” while a job interview.

  14. I have found useful and interesting advices in this article. Of course people will evaluate your appearance first. That means body language is very important. Eye contact , right body posture and smile are showing confidence and could provide a good impression on your new employer.

    1. This article is very interesting and useful. I do a review myself to see which body language I shall be in practice of or which I should avoid.

      Using body language can be helpful for those people who speak English as a second language, like myself. I can use any part of my body language to describe a certain thing or situation in which my English vocabularies are not sufficient for. Through direct gestures, people would grasp main points in the topic mentioned that enhance conversation. Also, images from human being sometimes might interpret what they want to say in words.

      In my opinion, the most disadvantage of using too much body language is slowing down the process of improving English for a person, especially in the area of learning new vocabulary. Sometimes, a firm gesture might cause negative effects. For instance, it could create unfavorable impression during a job interview.

  15. It’s a good and useful article for anyone looking for a job in Canada or in some other countries. It is very important to believe in yourself and to follow the five ways presented to make a good impression of your body language. Of course, this will not guarantee you will get the job but your chances will increase considerable.

  16. The writer’s points were really helpful. Ofcourse, the body language are helpful for the people, who can’t understand English and living in Canada. The way the body shows they will understand eash other.

  17. Those are very useful tips to have in mind when going to a job interview, that’s for sure. Especially when English is not your first language, it’s comforting to know that you can always rely on your body language to do the talking when everything else fails — like someone mentioned before, a smile can do wonders.

    However, being interviewed for a job you really want can be quite stressful for some people. They might already be nervous about communicating their skills and work experiences in a language that they might not be fluent yet, so having to worry too much about their body language can sometimes trigger even more anxiety. So, in my opinion, it’s definitely important to understand the differences between your original culture and the canadian one (western x eastern culture, for instance), but it’s also important to be yourself. A better version of yourself, of course. But that is something that we all have to work on a daily basis, and not only for a job interview, or else you might end up selling an image that is not entirely true. So, for me, it’s all about learning what works for calming you down before the interview, preparing yourself in advance and letting confidence come naturally.

    1. Hi.
      I think the article is very interesting. I am from South America and I find the suggestion very useful also in my country. I know that Canadian culture is different. However, the body language in an interview is important and we share most of the topics the author mention.

      I would like to say that people should take care with direct eye contact. I think in some situations some kind of strong eye contact would be intimidating for who is doing the interview. I agree that people should be focus in the conversation. Although, it is important to look around you and other people who would be in the interview. If there is only one person and you have direct and constantly eye contact, it could be aggressive and this is also a bad situation that people should better avoid.

      I found the information in the article relevant and I hope I will use all of this suggestions in my future interviews.

      Thank you.

  18. Great article! I found it very useful, especially for those who will try to find a job.
    I agree with every stated opinion of the writer.
    First of all, first impression is very important. So, do not avoid eye contact, even though you might feel a little bit nervous. Try to conceal it with a smile and firm handshake.
    When your interviewees speak try to show them that you are an active listener by nodding and looking them directly to eyes. It will create a sensation of friendly atmosphere and relaxing environment.
    I personally do not have a lot of Canadian experience at workplace but what I have noticed is that it is good to show positive attitude always and eagerness to help out whenever you can. That will make you an excellent team player and good coworker. Show it off at job interview or at your present/future workplace.

  19. Generally speaking, the tips apply to interviews both in western and eastern countries. These rules are what I exactly followed when I was in China.

    Keeping eye contact is the key point. It is not polite to avoid direct eye contact during an interview as well as those less important face-to-face conversations. But as English is my second language, sometimes I feel it a little hard to concentrate on the eye contact when I am wrapping my head to select the appropriate words and phrases to express myself. In this case, it is possible that I looks absentminded. I am fully aware of that, and I am trying to overcome it.

    In terms of positive body language, What I am going to share is smile. Smile is the effective weapon that can ease the intense atmosphere and give your potential employer a good impression. What you need to remind of is that smile is enough and do not laugh, especially laugh loudly, which will be regarded as not professional.

    1. Hi,
      I agree. Body language is very important not only in the workplace but under several circumstances. And, as you are highlighting one of the most important keys of this is “Smile”

  20. Generally speaking, the tips apply to interviews both in western and eastern countries. These rules are what I exactly followed when I was in China.

    Keeping eye contact is the key point. It is not polite to avoid direct eye contact during an interview as well as those less important face-to-face conversations. But as English is my second language, sometimes I feel it a little hard to concentrate on the eye contact when I am warapping my head around to select the appropriate words and expressions during a conversation. In this case, it is possible that I looks absentminded. I am fully aware of that, and I am trying to correct it.

    In terms of positive body language, What I am going to share is smile. Smile is the effective weapon that can ease the intense atmosphere and gives your potential employer a good impression. What you need to remind of is that just smile is enough. Do not laugh, especially laugh loudly, which will be regarded as not professional.

  21. It was very important information, even though I already knew about it, because in my country Brazil, we also should have this same behavior in interviews especially. It’s always nice to remember.
    But I also think that in everyday life some of these body languages are valid for relationships, for example I don’t particularly like when I talk to a person and she/he avoids looking into my eyes, I become suspicious about that person.
    In a interview we have to be very careful with what we say, what we show with our gestures. I would like to add some tips, such as plant your feet on the ground, It will avoid you shake your legs. Breath deeply before start the interview and trying to keep it properly, avoid breathing breathlessly while talking.
    I’m trying to train speaking english looking in the eyes, I realized that when I want to remember a word, I look to the side and down. I don’t think it’s positive, especially if the employer needs that the employee speaks English fluently.
    (Andrea CLB 7)

  22. This article helps me think about my attitude to others. I think I should more conscientiously try to behave nicely by making eye contact, smiling, leaning forward a little and not fidgeting while listening. These body languages are much easier for me to do than English. Also, they are universal so that anyone could feel mostly the same. It means they would work for the most people that I know. How wonderful, easy, and effective way of being nice to other people they are! If it works, you’ll get several benefit from it such as more friends, feeling so much better, and often getting a job or raising salary. Thank you for sharing this great information!

  23. This article helps me to understand how body language will have me look professional or even worst in the interview.
    First sign is very important on your interview job. Try your best to look professional and confidence. Even you were not interviewed yet, but how you look like its already judged. Make direct eye contact, do not look around or even staring. People might think you do not pay attention or rude. Moreover don’t clicking pen or moving pen around during interview or even in class. Not only annoying, in the same way disturb people around you.
    As a result, good body language can help you to communicate your capabilities on the interview.

  24. I agree to the comment of “75% of a message is what we see”. Even if you say whatever you impress the interviewer, if you don’t dress properly or you look very weak and unhealthy, interviewer cannot trust your words even if they wanted to. Eye contact is very important in both western culture and eastern culture, but a little different. We don’t look into the eyes but instead, when we talk to a boss or elderly person, we learned to look around their tie or neck to be polite. I also learned that western culture accept people to be more aggressive than shy. Especially, my ability of expressing myself with words is not as good as native English speaker, I have to learn how to speak up and show off my strength to the interviewer with positive body language.

    1. I agree with you in this comment but I just wanted to say that “what we see and what we hear” are parts of non-verbal communication.
      I would like to add another tip which is “the tone of voice”. It is not just we say, it’s how we say it. It’s better to pay attention timing and pace, how loud we speak, the tone and sounds that convey understanding such as “ahh” and “uh-huh”.
      By practicing a good tone of voice, we can indicate sarcasm, anger, affection, and confidence.

  25. It’s not only when you are interviewed for a job, even in everyday conversation, you somehow aware of how your attitude is.

    Therefore, especially during a job interview, we make direct eye contact, lean forward a little while listening. The reason we do these poses because we want to impress interviewer that you are earnest, diligent and a worthwhile person to the company.

    It was important to be seen that you are humble, trainable and flexible in Japan. However, it’s a bit outdated. This entry’s suggestion, body language strategies definitely can be applied in Japan too.

  26. In my opinion based of what I’ve seen from my county or in Asia to Western country people specially works in big company are very careful to carry their actions. In addition well mannered and high educated person too.
    Body lunguage is important like in my country gestures is sign of respect and respect is one thing in team work. So here in Canada eye contact is means a lot , direct contact can tells that person ability and so for appropriate way.

  27. In East Asia, if a person is well-educated, he/she must be very care about his/her image, language(incl. body language)etc.,
    In what ways make the main differences between Western and Eastern people is Western people are more active, direct and enthusiastic. On the contract, we eastern think look straight ahead to others is not polite. That’s different.

    Body languages are more and more important and similiar all over the world. Especially in big companies, peoples who work together maybe comes from everywhere. Using the same language(incl. body language) is an easy way to communicate with each other.

  28. I believe that an eye contact during an interview is the most important thing you can do. It is also seems that you are having an absolutely interesting conversation and you are sharing your knowledge and getting additional information from the company you are applying for.
    If you have butterflies in you stomach during the interview, indeed you are not prepared or studied enough and the interviewer will see quickly. Otherwise, if you are confident, well groomed and know the companies numbers, strategies and values you will be more comfortable to present yourself and how you can fit on the related position.

  29. It’s always good to be reminded that body language matters and the basics of this language.
    Nevertheless I’m surprised nothing is said about the importance of smiling. Furthermore, it’s good to be able to adapt its own body language to the body language of the interviewer. What if he doesn’t accept direct eye contact for example ? Or lean backward when we start to lean forward ? I wouldn’t try to insist if it happens.

  30. Generally speaking, the tips ahead apply to interviews both in western and eastern countries. These rules are what I exactly obeyed when I was in China.

    Keeping eye contact is the key point. It is not polite to avoid direct eye contact during an interview as well as those less important face-to-face conversations. But as English is my second language, sometimes I feel it a little hard to concentrate on the eye contact when I am trying to find the appropriate words to express myself. In this case, it is possible that I looks absentmindedly. I am fully aware of that, and I am try to overcome it.

    In terms of positive body language, What I am going to share is smile. Smile is the effective weapon that can ease the intense atmosphere and give your potential employer good impression. What you need to remind of is that smile is enough and do not laugh, especially laugh loudly, which will be regarded as not professional.

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