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Donation FAQ

Q-Who is your online donation transaction provider?

A- We have chosen to use the Vancouver based Chimp Foundation for all our online donation transactions. Since 2008, more than $25 million has been given using Chimp. The foundation has distributed gifts to over 3330 Canadian charities.

Q- If I choose to donate to ISSofBC will I receive a tax receipt?

A- Yes, when you give through Chimp, you’ll immediately receive a charitable donation tax receipt from the Chimp Foundation through your listed email address. The Foundation exists only to give money away, and is responsible for ensuring your dollars reach the recipient you choose. ISSofBC will also be listed on the receipt as the donation receiver. If you choose to donate by cheque or cash directly to us, ISSofBC will issue you a charitable tax receipt in a timely manner.

Q- How much of my donation goes directly to the project I want to support?

A- Chimp does not charge an administrative fee on your gifts and having a Chimp account is also free. However, online donations, like all transactions, always incur processing fees at 2.8 per cent. It’s what banks and credit card companies charge for putting a transaction through. The rest of your donation goes directly to the intended project at ISSofBC.

Q- Are my online donation transactions secure?

A- Yes, Chimp never sells your personal information, nor do they sell client lists to third parties. All other information provided such as user names and addresses, donation history, allocation history, etc. — are stored in a secure database. They never store your credit card information (card number, expiry date and verification code) in their system. This information is stored exclusively — and securely — by the credit card processor Beanstream.